Laura Laidman

Customer Service Supervisor at Audiobooks.com
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Contact Information
Location
Hamilton, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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Nicole Cartwright-Perri

Laura is very reliable and efficient Manager. She runs a tight ship, keeping the staff organized while ensuring everyone enjoys a comfortable workplace. Laura is excellent at project management and planning, having an eye for detail while still seeing the big picture and how it will all come together. Laura would be an asset to any organization.

Mike Laidman

Laura is a wonderful writer and very passionate about the work she does. She not only keeps on top of her own work, but she kept me on top of mine too!

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Experience

    • Canada
    • Consumer Services
    • 1 - 100 Employee
    • Customer Service Supervisor
      • Oct 2015 - Present

    • Real Estate
    • 1 - 100 Employee
    • Freelance Writer
      • 2004 - Present

      Not only have I submitted articles for online publications such as This Week in Geek and CG Magazine, but contributing I have experience contributing to print publications such as Chatelaine magazine. As a freelance writer I’m always looking to take on new projects. With my background in history my research skills are second to none and I always enjoy the challenge of gathering all the facts needed to write informative and thoughtful pieces.In my spare time I am currently putting the last touches on a full length novel that I hope to self-publish by the end of 2013. Once that is complete I can turn my focus on to a second novel I’ve almost completed, again with the hopes of self-publishing.

    • Canada
    • Retail
    • 300 - 400 Employee
    • Keyholder
      • Apr 2014 - Nov 2014

    • Canada
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Manager
      • Nov 2007 - Oct 2013

      Developed digital archive of over 3,000 vintage books.Skilled supervisor, trainer, and motivator with more than 6 years of management experience.Refined the company's social media strategies and created daily content for the Facebook and Twitter page of the business.Consulted with community educators and librarians to assist them with maintaining a stock of age appropriate books. Generated reports on child friendly reading material and processed orders and invoices for purchases.Bought vintage comics and collectibles from customers and then catalogued and priced them for sale.Upgrading of the new POS and inventory system for the entire company in 2010 including adding all items in store to the new inventory system.Interviewed, hired, trained, and managed all staff.

    • United States
    • Retail
    • 700 & Above Employee
    • Visual Merchandiser
      • Nov 2007 - Sep 2008

    • Mining
    • 1 - 100 Employee
    • Shipping Agent
      • May 2004 - Sep 2006

Education

  • McMaster University
    Bachelor of Arts (B.A.), History
    2003 - 2007

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