Experience

Hope Mission

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Crisis Diversion Team Staff

  • Jan 2017 - Present

  Finding people in crisis and transporting them to various shelters and hospitals. Recording data in the programs ETO (Efforts to Outcomes) and the CDT app. Receiving calls from the Crisis Diversion Dispatchers and various partnering agencies. Collaborating with coworkers and other agencies to safety plan with vulnerable individuals. Advocating for client's needs. Safely transporting Covid-19 positive individuals to the isolation facilities. Assessing for signs of opioid poisoning/overdose… Show more Finding people in crisis and transporting them to various shelters and hospitals. Recording data in the programs ETO (Efforts to Outcomes) and the CDT app. Receiving calls from the Crisis Diversion Dispatchers and various partnering agencies. Collaborating with coworkers and other agencies to safety plan with vulnerable individuals. Advocating for client's needs. Safely transporting Covid-19 positive individuals to the isolation facilities. Assessing for signs of opioid poisoning/overdose, administering naloxone, and contacting EMS as necessary.

• Shelter Staff

  • Apr 2016 - Present

  Intake responsibilities in the 24/7 Shelters (Men/Women/Intox) and Herb Jamison Centre. De-escalation, crisis management, referral services, liaison with other professionals, first aid.

• SHIFT Program Supervisor

  • Oct 2015 - Apr 2016

  Developed curriculum and program goals for both staff and clients. Redeveloped the daily schedule. Facilitated multi-modal learning classes with SMART goals. Informal counselling through a relationship based, trauma-informed perspective. Assisted youth in life skill goals. Utilized the standard documentation and assessment program. In charge of intake and dismissal processes. Attended interdisciplinary meetings with the youth (court, addiction counselling appointments, etc). Supervised five… Show more Developed curriculum and program goals for both staff and clients. Redeveloped the daily schedule. Facilitated multi-modal learning classes with SMART goals. Informal counselling through a relationship based, trauma-informed perspective. Assisted youth in life skill goals. Utilized the standard documentation and assessment program. In charge of intake and dismissal processes. Attended interdisciplinary meetings with the youth (court, addiction counselling appointments, etc). Supervised five staff and documented issues and concerns.

• SHIFT Program Staff

  • Apr 2015 - Oct 2015

  Informal counselling, developing curriculum, teaching classes, assisting youth in reaching their goals, attending interdisciplinary meetings with the youth

• Youth Shelter Supervisor

  • Oct 2014 - Apr 2015

  Edmonton, Alberta, Canada Youth intake, informal counselling, linking resources, non-violent crisis intervention, maintaining a safe space through upholding house rules, completing internal and external property rounds, supervising staff

• Intake Staff

  • Feb 2014 - Oct 2014

  Edmonton, Alberta, Canada Youth intake process, informal counselling, non-violent crisis intervention



E4C

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Life Skills Coordinator

  • Jan 2017 - Jun 2021

  Facilitating life-skills development with residents experiencing concurrent mental health and addictions. Collaborating with residents for their safety planning and suicide intervention. Providing harm reduction materials and discussions around safer use methods. Participating in resident case management meetings. Initiated core policy and procedure development. Developed training materials. Trained in management responsibilities and supported the house through three months without formal… Show more Facilitating life-skills development with residents experiencing concurrent mental health and addictions. Collaborating with residents for their safety planning and suicide intervention. Providing harm reduction materials and discussions around safer use methods. Participating in resident case management meetings. Initiated core policy and procedure development. Developed training materials. Trained in management responsibilities and supported the house through three months without formal leadership, including scheduling, program reports and statistics, debit reconciliation, staff recruitment and mentorship and on-call responsibilities during the pandemic. Show less



Brightwood Youth Ranch

• Assistant Director

  • May 2019 - Aug 2019

  Entwistle, Alberta, Canada Supervised two Program Directors in their preparation and facilitation of programs. Supported Camp Director in day-to-day operational needs. Provided support and mentorship to all levels of camp staff for creative problem solving, de-escalation, and camper behaviour management needs. Facilitated staff training modules. Counselled staff experiencing vicarious trauma, and assisted them in abuse disclosure reporting. Completed staff evaluations.



Brightwood Youth Ranch

• Camp Counselor

  • May 2013 - Aug 2013

  Entwistle, Alberta Primary cabin counsellor living with the campers. Counselled "at-risk" children and youth in group and one-on-one settings. Worked with children diagnosed with ADHD, FASD, Reactive Attachment Disorder, Autism Spectrum Disorder. Partnered with campers to de-escalate their violent outbursts. Reported abuse and self-harm disclosures. Maintained a safe space to develop skills. Instructed wilderness skills. Operated the climbing wall. Mentored leaders in… Show more Primary cabin counsellor living with the campers. Counselled "at-risk" children and youth in group and one-on-one settings. Worked with children diagnosed with ADHD, FASD, Reactive Attachment Disorder, Autism Spectrum Disorder. Partnered with campers to de-escalate their violent outbursts. Reported abuse and self-harm disclosures. Maintained a safe space to develop skills. Instructed wilderness skills. Operated the climbing wall. Mentored leaders in training. Developed and taught Bible lessons for the campers. Show less



Seneca Polytechnic

• Canada
• Higher Education
• 700 & Above Employee

• Student

  • May 2012 - Apr 2013

  Graduated with Honours from the Social Service Worker Accelerated Program.



Brightwood Youth Ranch

• Head Cook

  • May 2011 - Aug 2011

  Entwistle Alberta Developing the summer menu. Collaborating with staff to create prompt meals for up to 180 people daily. Purchasing goods Database management Supervising staff and volunteers



Mill Stream Bible Camp

• Program Director

  • May 2009 - Aug 2009

  Omemee Ontario Developing the summer program. Initiating and developing a new program manual. Organizing activities Facilitating games for up to 90 campers and staff. Scheduling and supervising staff Mentoring campers and staff. Empowering staff development.