Peer Worker

• May 2021 - Present

Peer Caseworker

• Mar 2019 - May 2021

Giving emotional support and social support to clients with mental health diagnosis going from Hospital to Home, Additional focuses of my role are Goal oriented support and advocacy for clients. Giving emotional support and social support to clients with mental health diagnosis going from Hospital to Home, Additional focuses of my role are Goal oriented support and advocacy for clients.

Lifestyle Officer

• Mar 2018 - Mar 2019

Owner

• Feb 2018 - Mar 2019

Jewellery maker, artist and online retailer Jewellery maker, artist and online retailer

Singing Teacher

• Mar 2018 - Nov 2018

I teach singing to children aged 8-10, with focus on confidence building & additional Drama techniques I teach singing to children aged 8-10, with focus on confidence building & additional Drama techniques

Customer Service Officer

• Jan 2017 - Jan 2018

• Answer incoming calls and respond to routine enquiries whether by phone, email or via the web made to the AHPRA Contact Centre following established guidelines.• Data entry into Customer Contact centre system• Forward or appropriately refer all registration and notification requests and other specific enquiries to designated staff• Contribute to the development, review and continuous improvement of the contact centre operations within the office • Answer incoming calls and respond to routine enquiries whether by phone, email or via the web made to the AHPRA Contact Centre following established guidelines.• Data entry into Customer Contact centre system• Forward or appropriately refer all registration and notification requests and other specific enquiries to designated staff• Contribute to the development, review and continuous improvement of the contact centre operations within the office

International Student Advisor (Temp position)

• Aug 2016 - Nov 2016

Main responsibilities included;- Handling all incoming calls for all 3 Colleges within the Sydney office (‘School of Massage NSW’, ‘Australian College of Sport and Fitness’ and the ‘Australian College of Dance’) and assisting with queries or directing calls to appropriate Staff- Receiving and acting on College applications for International students (some via external Education Agents), including checking of requirements for entry in courses provided as per immigration and department of education requirements (e.g. proof of English, current passport, proof of funds etc…) and sending letters of offer as well as Confirmations of enrolment.- Data entry using EMT database - Reception work 1 day per week, assisting with Massage external clients, student sign in/out, payments by clients and massage students (EFT and cash), Excel data entry for payments throughout the day and mail merge for client documents in MS Word.

Receptionist and Admin Assistant

• Sep 2012 - Aug 2016

Main responsibilities included;- Handling of all incoming calls at Reception, taking messages and directing and transferring of calls as required using telephone switchboard- Administrative assistance for Accounts with Banking, data entry and creation of accounts payable/receivable reports, Faxing/Emailing (using Outlook) remittance advice, occasional use of MYOB and archiving (data entry (in StarRez and Microsoft Excel), overseeing storage of new documents/old document disposal plus assistance to all Staff with College student related Events, as well as emails on behalf of Maintenance/Operations/Principal/Registrar.- Ordering of Stationary and general office supplies as well as occasional flower orders- Assistance with student Events (creating invitations, certificates and other documents using Microsoft Office programs and casual accommodation bookings and check ins/check out- In charge of College room keys (physical and digital) and their allocation to students, as well as checking in/out of the Student database (StarRez)- occasional PA work for the Principal, including temporary fill in as PA between Staff changeover Feb 2016 – end of March 2016, where I assisted with Event RSVPs on behalf of the Principal, as well as external RSVPs for College internal Events, plus Registrar duties assisting with students application process, queries and printing of applications and other documents for new potential student interviews with the Principal and Vice Principal.

Bar Attendant

• Mar 2009 - Aug 2012

- Bar Attendant – Pouring and serving drinks, checking IDs and keeping bar tidy- Food Attendant – cooking of hot food items (hot chips, pre-made pizzas etc…), and placing ready in the server for visitors- Cashier – In charge of float prior to opening hours, serving customers, taking payment EFT/cash and closing the till at the end of each shift - Bar Attendant – Pouring and serving drinks, checking IDs and keeping bar tidy- Food Attendant – cooking of hot food items (hot chips, pre-made pizzas etc…), and placing ready in the server for visitors- Cashier – In charge of float prior to opening hours, serving customers, taking payment EFT/cash and closing the till at the end of each shift

Market Researcher

• Jan 2010 - Jul 2012

- Conducting interviews by phone to members of the public regarding questionnaires for various companies/organisations - Data entry (MS DOS) - Conducting interviews by phone to members of the public regarding questionnaires for various companies/organisations - Data entry (MS DOS)