Laura K. Phillips

Office Administrator at Infinite Electronics Recycling, LLC
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Location
New Cumberland, West Virginia, United States, US

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Office Administrator
      • Sep 2019 - Present
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Claims Assistant
      • May 2019 - Sep 2019
    • Office Administrator
      • Jul 2018 - Dec 2018

      Responsibilities included remote management of tickets, invoicing, electronic logs and associated documentation for a long haul oil contract. Responsibilities included remote management of tickets, invoicing, electronic logs and associated documentation for a long haul oil contract.

    • Australia
    • Freight and Package Transportation
    • Office Administrator
      • Jun 2017 - Jun 2018

      Daily responsibilities include dispatch, daily production reports, work orders and inspection logs entries, creation of waybills for billable railcars, and billing via iBOL in AccessNS (Norfolk Southern database). Other duties include maintaining yard and load schedules, performing detailed audits of invoicing reports, maintaining equipment/supply inventory and compliance, completion of tickets for contracted drivers in Asset Vision (proprietary database), and maintenance of personnel… Show more Daily responsibilities include dispatch, daily production reports, work orders and inspection logs entries, creation of waybills for billable railcars, and billing via iBOL in AccessNS (Norfolk Southern database). Other duties include maintaining yard and load schedules, performing detailed audits of invoicing reports, maintaining equipment/supply inventory and compliance, completion of tickets for contracted drivers in Asset Vision (proprietary database), and maintenance of personnel documentation including payroll, certifications, insurance information, and initial worker’s compensation claims. Additional projects include the creation of SDS – UN1268PD, as well as procedural and training documentation. Show less Daily responsibilities include dispatch, daily production reports, work orders and inspection logs entries, creation of waybills for billable railcars, and billing via iBOL in AccessNS (Norfolk Southern database). Other duties include maintaining yard and load schedules, performing detailed audits of invoicing reports, maintaining equipment/supply inventory and compliance, completion of tickets for contracted drivers in Asset Vision (proprietary database), and maintenance of personnel… Show more Daily responsibilities include dispatch, daily production reports, work orders and inspection logs entries, creation of waybills for billable railcars, and billing via iBOL in AccessNS (Norfolk Southern database). Other duties include maintaining yard and load schedules, performing detailed audits of invoicing reports, maintaining equipment/supply inventory and compliance, completion of tickets for contracted drivers in Asset Vision (proprietary database), and maintenance of personnel documentation including payroll, certifications, insurance information, and initial worker’s compensation claims. Additional projects include the creation of SDS – UN1268PD, as well as procedural and training documentation. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Associate
      • Dec 2016 - Jun 2017

      Transcript Evaluator at Eastern Gateway Community College - As a Transcript Evaluator, my primary responsibility is to evaluate transcripts for all online students transferring in from other domestic institutions. Following HLC standards and by using independent judgment to review course syllabi, course descriptions, college catalogues and other documents, course equivalency and applicability towards a program of study is determined and then entered into the Transfer Policy and the student’s… Show more Transcript Evaluator at Eastern Gateway Community College - As a Transcript Evaluator, my primary responsibility is to evaluate transcripts for all online students transferring in from other domestic institutions. Following HLC standards and by using independent judgment to review course syllabi, course descriptions, college catalogues and other documents, course equivalency and applicability towards a program of study is determined and then entered into the Transfer Policy and the student’s transcript. I am also in contact with Department Chairs, Professors, academic advisors and students to clarify course evaluations when requested. Show less Transcript Evaluator at Eastern Gateway Community College - As a Transcript Evaluator, my primary responsibility is to evaluate transcripts for all online students transferring in from other domestic institutions. Following HLC standards and by using independent judgment to review course syllabi, course descriptions, college catalogues and other documents, course equivalency and applicability towards a program of study is determined and then entered into the Transfer Policy and the student’s… Show more Transcript Evaluator at Eastern Gateway Community College - As a Transcript Evaluator, my primary responsibility is to evaluate transcripts for all online students transferring in from other domestic institutions. Following HLC standards and by using independent judgment to review course syllabi, course descriptions, college catalogues and other documents, course equivalency and applicability towards a program of study is determined and then entered into the Transfer Policy and the student’s transcript. I am also in contact with Department Chairs, Professors, academic advisors and students to clarify course evaluations when requested. Show less

    • Data Processing/Quality Assurance/Customer Service Support Technician
      • Feb 2003 - Feb 2016

      • Process billing flow for store orders utilizing a Citrix interface to access AS400 mainframe systems • Provide technical support for both internal and external clients, maintain RF networking infrastructure and coordinate system outages with departmental managers • Quality Assurance production audits, reconciliation reports of daily production, product verification reports, and inventory control support • Customer Service support to external clients, including memo bills, product… Show more • Process billing flow for store orders utilizing a Citrix interface to access AS400 mainframe systems • Provide technical support for both internal and external clients, maintain RF networking infrastructure and coordinate system outages with departmental managers • Quality Assurance production audits, reconciliation reports of daily production, product verification reports, and inventory control support • Customer Service support to external clients, including memo bills, product order adjustments, damage claims, scheduling adjustments; contact with vendors as necessary • Data entry, distribution and auditing of warehouse assets (wireless RF equipment, workstations, printers, etc.), warehouse supplies and workstation applications • Troubleshooting, repair/replacement requests, and testing of all warehouse assets • Projects: o Schematics/Department Audits – maintenance and audits of assets, associate and workstation application access databases o Asset Pilots – new hardware pilots o Schedules – assist with schedule adjustments as requested o Procedural Documentation – create, edit, and maintain procedural documentation as requested Show less • Process billing flow for store orders utilizing a Citrix interface to access AS400 mainframe systems • Provide technical support for both internal and external clients, maintain RF networking infrastructure and coordinate system outages with departmental managers • Quality Assurance production audits, reconciliation reports of daily production, product verification reports, and inventory control support • Customer Service support to external clients, including memo bills, product… Show more • Process billing flow for store orders utilizing a Citrix interface to access AS400 mainframe systems • Provide technical support for both internal and external clients, maintain RF networking infrastructure and coordinate system outages with departmental managers • Quality Assurance production audits, reconciliation reports of daily production, product verification reports, and inventory control support • Customer Service support to external clients, including memo bills, product order adjustments, damage claims, scheduling adjustments; contact with vendors as necessary • Data entry, distribution and auditing of warehouse assets (wireless RF equipment, workstations, printers, etc.), warehouse supplies and workstation applications • Troubleshooting, repair/replacement requests, and testing of all warehouse assets • Projects: o Schematics/Department Audits – maintenance and audits of assets, associate and workstation application access databases o Asset Pilots – new hardware pilots o Schedules – assist with schedule adjustments as requested o Procedural Documentation – create, edit, and maintain procedural documentation as requested Show less

    • Operations Analyst/Supervisor
      • Mar 1996 - Sep 2001

      • Reviewed, assigned, prepared, edited and executed processes in a UNIX environment • Edited and executed processes in a mainframe environment; evaluated usage reports for billing purposes • SourceSafe and Visual SourceSafe administration; Internal Router – created and maintained accounts, performed extracts, batch builds, conversions and updates to a mainframe environment • Trained, evaluated, and reviewed Operations associates; created and maintained training and procedural… Show more • Reviewed, assigned, prepared, edited and executed processes in a UNIX environment • Edited and executed processes in a mainframe environment; evaluated usage reports for billing purposes • SourceSafe and Visual SourceSafe administration; Internal Router – created and maintained accounts, performed extracts, batch builds, conversions and updates to a mainframe environment • Trained, evaluated, and reviewed Operations associates; created and maintained training and procedural documentation • Assisted tape librarian with data preparation; performed data backups and restores • Analyzed, created, modified tools and processing methods for existing and new clients • Created and maintained data location spreadsheets, daily and monthly operations reports to track productivity and efficiency. • Liaison between Operations and other departments to ensure efficient operations • Other Projects/Responsibilities: Call Center Software: January 2001 – May 2001 Jr. UNIX Systems Administrator: December 2000 – September 2001 Central Business Office: March 2000 – September 2001 LAN/WAN: September 1999 – September 2001 Technical Writing: September 1999 – July 2000 Client Service Analyst: January 1998 – September 2001 Internal Router: March 1996 – September 1996 Show less • Reviewed, assigned, prepared, edited and executed processes in a UNIX environment • Edited and executed processes in a mainframe environment; evaluated usage reports for billing purposes • SourceSafe and Visual SourceSafe administration; Internal Router – created and maintained accounts, performed extracts, batch builds, conversions and updates to a mainframe environment • Trained, evaluated, and reviewed Operations associates; created and maintained training and procedural… Show more • Reviewed, assigned, prepared, edited and executed processes in a UNIX environment • Edited and executed processes in a mainframe environment; evaluated usage reports for billing purposes • SourceSafe and Visual SourceSafe administration; Internal Router – created and maintained accounts, performed extracts, batch builds, conversions and updates to a mainframe environment • Trained, evaluated, and reviewed Operations associates; created and maintained training and procedural documentation • Assisted tape librarian with data preparation; performed data backups and restores • Analyzed, created, modified tools and processing methods for existing and new clients • Created and maintained data location spreadsheets, daily and monthly operations reports to track productivity and efficiency. • Liaison between Operations and other departments to ensure efficient operations • Other Projects/Responsibilities: Call Center Software: January 2001 – May 2001 Jr. UNIX Systems Administrator: December 2000 – September 2001 Central Business Office: March 2000 – September 2001 LAN/WAN: September 1999 – September 2001 Technical Writing: September 1999 – July 2000 Client Service Analyst: January 1998 – September 2001 Internal Router: March 1996 – September 1996 Show less

Education

  • West Liberty State College
    Bachelor's degree, History
    1986 - 1991
  • Hewlett Packard, Inc.
    Certification, HP-UX System and Network Administration I
    2001 - 2001
  • Contemporary Technologies, Inc
    Certification, Introduction to Oracle: SQL and PL/SQL
    2000 - 2000
  • Robert Morris College
    Certification, Paralegal
    1992 - 1994
  • STARS
    Certification, DOT HazMat Training
    2017 - 2017

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