Laura Jones

Account Manager Team Lead at Explorica
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US
Languages
  • Italian -
Skills

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5.0

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🌟JANET MARLETTO Investor/ Private Money Broker🌟

Laura Jones is a joy to work with! She makes things happen in the most gracefull ways! I have worked with her for several years and through trying times and joyfull times. Laura is consistently thorough, ethical, professional, and resourceful. She is able to lighten or remove obstacles. Every fine company deserves to have a Laura Jones!!! I wish her the very best because that is what she gives her clients. Bravissima, Laura!

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Oct, 2024

Experience

  • Explorica by WorldStrides
    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • Account Manager Team Lead
      • Dec 2018 - Present

      Responsible for guiding a team of Account Managers through challenges in the role through strong personal relationships and creative problem solving. Provides assistance to team members through regular one on one meetings and one off questions. Assists Sales Manager in leading the team in motivation, unity and retention. Responsible for helping the team hit and exceed sales goals.

    • Senior Account Manager
      • Apr 2015 - Present

      Responsible for account management, retention/re-sale, referral generation, and driving group size growth with repeat & VIP group travel organizers. Managing accounts producing over $5M in revenue annually.

    • Client Experience Manager
      • Oct 2014 - Present

    • Business Development Executive
      • May 2013 - Oct 2014

  • Le Creuset
    • Consumer Goods
    • 700 & Above Employee
    • Operations Manager
      • Oct 2010 - Jan 2014

  • Michael's Craft Supplies
    • Cashier Supervisor
      • Jul 2007 - Jan 2008

  • Amy's Hallmark
    • Retail Associate
      • Apr 2006 - Sep 2006

      Help opening and closing storeMerchandising and customer serviceCashier responsibilities Help opening and closing storeMerchandising and customer serviceCashier responsibilities

  • Legoland LLC
    • Retail Associate
      • Apr 2004 - Sep 2006

      Responsible for balanced cash drawerHandled diverse level of customer issuesMaintained inventory Responsible for balanced cash drawerHandled diverse level of customer issuesMaintained inventory

Education

  • University of California, Santa Barbara
    Bachelor of Arts (B.A.), Italian Language and Literature and History of Art
    2006 - 2010
  • Universita' degli Studi di Padova
    Bachelors of the Arts, Italian
    2008 - 2009
  • Vista High School
    Diploma
    2002 - 2006

Community

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