Operations Manager

• Jun 2021 - Present

Operations Manager

• Mar 2019 - Present

Operations Manager and Certified Tech Coach with Cereset Fargo Operations Manager and Certified Tech Coach with Cereset Fargo

Office Manager

• Sep 2015 - Present

♦ Comprehensively manages all internal and external office inquiries including Insurance billing, Contracting, and Accounting♦ Utilizes strong multi-tasking and organizational skills to disseminate information, coordinate mailings, and proofread documents♦ Expertly handles complex and highly detailed responsibilities including the development and implementation of innovative methodologies to improve service levels and overall operation efficiency♦ Employs organization and verbal communication skills to coordinate the orientation and training of new staff members♦ Ensures the upkeep of reception area and office presentation and that all supplies are well-stocked♦ Actively manages travel arrangements and coordinates employee attendance for events and training Show less

Chiropractic Assistant

• Oct 2011 - Sep 2015

♦ Promoted office efficiency by coordinating charts, completing insurance forms and accurately inputted patient data into the office's computer system♦ Regularly communicates with patients, doctors, and other referral sources while working in a clinical environment including direct patient care♦ Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions♦ Accurately and efficiently ensured that all data entry of billings and charges were inputted into the company system♦ Expertly delivered customer service support for any questions or concerns customers had♦ Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment and optimize patient satisfaction Show less

Certified Nursing Assistant

• Sep 2011 - Oct 2012

♦ Utilized exceptional communication and empathy skills to care for patients and provide an excellent physical therapy experience ♦ Implemented the execution of physician-prescribed plans of care and maintained compliant with physician orders ♦ Conferred with the multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments ♦ Comprehensively conducted assessments and provided ongoing assessments of activities of daily living, skill-building, and supervision Show less

Unit Clerk

• Feb 2011 - Feb 2012

♦ Coordinated diagnostic tests, including a collection of samples and transportation to scanning rooms. ♦ Successfully monitored and communicated patient dietary plans to carry out physician orders and prevent errors. ♦ Delivered excellent clerical support to company employees by accurately copying, faxing and filing documents. ♦ Provided exceptional customer service when taking unit calls and ensuring that messages were routed to proper staff to maximize team productivity. ♦ Utilized records management skills to ensure that all physical files and digitized records were organized and accessible for easy updating and retrieval by authorized team members. Show less