Experience

Make-A-Wish Eastern North Carolina

• United States
• Fundraising
• 1 - 100 Employee

• Director of Wish Granting

  • Sep 2021 - Present

  Provide management support to Chief Program Officer in leading team of Wish Managers in granting wishes. Build organizational programming and processes to engage wish families throughout their "Wish Journey," from pre-wish to alumni status. Lead organization's first official Diversity, Equity, & Inclusion Committee and guide DEI Strategic Plan. Supervise Master's of Social Work student interns. Manage caseload of 100+ wish families. Design, coordinate, and plan all aspects of… Show more Provide management support to Chief Program Officer in leading team of Wish Managers in granting wishes. Build organizational programming and processes to engage wish families throughout their "Wish Journey," from pre-wish to alumni status. Lead organization's first official Diversity, Equity, & Inclusion Committee and guide DEI Strategic Plan. Supervise Master's of Social Work student interns. Manage caseload of 100+ wish families. Design, coordinate, and plan all aspects of children's wish requests. This includes: -Budgeting each wish -Creating trip itineraries -Soliciting in-kind donations -Managing installation projects -Coordinating with celebrity contacts -Supporting wish volunteer teams -Booking travel -Functioning as a primary contact for the 24-hour emergency contact system -Recognizing donors and community members who contribute to wishes -Ensuring each family has a smooth and pleasant wish experience

• Senior Wish Manager

  • Jul 2016 - Aug 2021

  Managed caseload of 100+ wish families. Supervised social work student interns. Designed, coordinated, and planned all aspects of children's wish requests. This included: -Budgeting each wish -Creating trip itineraries -Soliciting in-kind donations -Managing installation projects -Coordinating with celebrity contacts -Supporting wish volunteer teams -Booking travel -Functioning as a primary contact for the 24-hour emergency contact system -Recognizing donors and… Show more Managed caseload of 100+ wish families. Supervised social work student interns. Designed, coordinated, and planned all aspects of children's wish requests. This included: -Budgeting each wish -Creating trip itineraries -Soliciting in-kind donations -Managing installation projects -Coordinating with celebrity contacts -Supporting wish volunteer teams -Booking travel -Functioning as a primary contact for the 24-hour emergency contact system -Recognizing donors and community members who contributed to wishes -Ensuring each family had a smooth and pleasant wish experience



Community Care of Wake and Johnston Counties

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Social Work Care Manager - Emergency Department

  • May 2014 - Jul 2016

  Assessed high risk patients for care management needs. Coordinated physical and behavioral health services for patients in relationship with emergency department staff, specialty and primary care providers, other care managers, and community agencies. Advocated for patients to receive services appropriate for their medical condition(s). Educated patients and families about the medical system and appropriate methods of accessing care. Educated uninsured patients about the Affordable… Show more Assessed high risk patients for care management needs. Coordinated physical and behavioral health services for patients in relationship with emergency department staff, specialty and primary care providers, other care managers, and community agencies. Advocated for patients to receive services appropriate for their medical condition(s). Educated patients and families about the medical system and appropriate methods of accessing care. Educated uninsured patients about the Affordable Care Act and guided patients to the federal health insurance marketplace. Assisted patients and families in locating and obtaining needed community resources. Planned and executed wellness events as member of CCWJC's Wellness Committee. Show less



UNC Center for Public Service

• Public Service Scholars Skills Training Facilitator

  • Sep 2012 - May 2014

  Chapel Hill, NC Taught grant writing seminars for UNC undergraduate students. Evaluated undergraduate public service portfolios.



UNC Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Case Management Intern, N.C. Children's Hospital

  • Aug 2013 - Apr 2014

  Chapel Hill, NC Conducted biopsychosocial assessments for new patients. Collaborated with interdisciplinary medical team in implementing care and planning discharge. Assisted physicians and other team members in understanding social and emotional factors as they related to patient care. Made referrals to home health agencies to ensure safe discharge. Assisted families in exploring public assistance and financial and community resources. Maintained comprehensive patient records and… Show more Conducted biopsychosocial assessments for new patients. Collaborated with interdisciplinary medical team in implementing care and planning discharge. Assisted physicians and other team members in understanding social and emotional factors as they related to patient care. Made referrals to home health agencies to ensure safe discharge. Assisted families in exploring public assistance and financial and community resources. Maintained comprehensive patient records and documentation. Show less



UNC Lineberger Comprehensive Cancer Center

• Clinical Social Work Intern, Pediatric Hematology/Oncology Clinic

  • Aug 2013 - Apr 2014

  Chapel Hill, NC Assisted families in locating and obtaining needed resources (transportation, food, housing, etc.) through collaboration with community foundations and agencies. Conducted biopsychosocial assessments for bone marrow transplant candidates. Engaged families in supportive counseling and crisis intervention. Collaborated with medical team to develop and implement feasible plan of care for patients. Maintained comprehensive patient records and documentation



The Arc of Orange County

• Support Professional

  • Jul 2010 - Nov 2013

  Chapel Hill, NC Assisted teen with anxiety disorder, ADHD, and autism in achieving social and vocational goals. Assisted 5-year-old with Asperger’s syndrome and sensory processing disorder in developing appropriate interactional behaviors. Engaged in developmental therapy with 6-year-old with intellectual disability.



Wake County Sheriff's Office

• Public Safety
• 1 - 100 Employee

• Child Welfare Intern

  • Aug 2012 - Apr 2013

  Cary, NC Supported children and families through the foster care, reunification, and/or adoption process. Participated in various child and family team meetings and supervised parental visits. Coordinated with service providers and worked with clients to achieve case plan goals. Prepared court summaries, monthly contact reports, and adoption profiles. Organized and maintained agency records and documentation.



Wings of Eagles Ranch, A Center for Hope

• United States
• Medical Practices
• 1 - 100 Employee

• Hippotherapy Volunteer and Camp Counselor

  • Sep 2004 - Jul 2012

  Concord, NC Engaged individuals with developmental disabilities in hippotherapy as well as other therapeutic activities, including low ropes, arts and crafts, dancing, singing and barn chores.



Nourish International

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Grant Writing and Public Relations Intern

  • May 2011 - Aug 2011

  Chapel Hill, NC Prepared grant applications. Wrote blog posts and press releases. Created brochures, monthly e-newsletters, media contact lists, donor letters, a public relations intern handbook, postcards, and a public relations crisis plan.



UNC Wesley Campus Ministry

• Public Relations Intern

  • Jan 2011 - Apr 2011

  Chapel Hill, NC Conducted a communication audit. Applied for and received UNC APPLES Partnership Grant to make donor video. Wrote news releases and website content. Designed brochures for potential donors.



The Daily Tar Heel

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Assistant Account Executive

  • Aug 2009 - May 2010

  Chapel Hill, NC Sold and coordinated newspaper advertisements through telephone and face-to-face correspondence with clients. Proofed advertisements.