Experience

Dock

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Administration and Hospitality Officer

  • Dec 2016 - Present

  Managing all meeting room/event bookings, managing all CCTV and access control to the building. In charge of all marketing on social media and organization of social/networking events of the building. Managing the process of purchase orders and also paying all invoices using the internal systems. I do all the ordering of stocks, making sure we keep within our budgets. Also ordering in all the catering for each event/meeting room booking. My customer service skills have been improved dramatically in this role making sure you have excellent verbal/written/communication skills for all different types of tenants/clients and also within the team that you work with. As the most senior member of the admin team, I train and advise on a daily basis.



De Montfort Hall

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Bar Steward

  • Oct 2012 - Mar 2019

  Each day at De Montfort hall was different as they had many different types of shows. This job taught me how to interact with so many different types of people. From serving the Lord Mayor to rockers at rock gigs and also children. You must slightly adjust your style of communication for all different types of people. In this job I also cashed all the tils at the end of the night so have lots of experience cash handling and also using card machines. I worked at this job alongside studying for my degree.



Cow & Plough

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waitress

  • Oct 2011 - Oct 2012

  In this job I served at weddings in the marquee, on the restaurant floor and behind the bar. Cash handling and using the card machine. Using excellent customer service skillS and communication skills. Making sure all food is out on time to right customers. In this job I served at weddings in the marquee, on the restaurant floor and behind the bar. Cash handling and using the card machine. Using excellent customer service skillS and communication skills. Making sure all food is out on time to right customers.



The Oadby Owl

• Waitress

  • Oct 2010 - Oct 2011

  Waiting tables food and drinks on weekends and evening while in full time education. Waiting tables food and drinks on weekends and evening while in full time education.