Laura Horton, PHR
Human Resource Coordinator at Special Service for Groups- Claim this Profile
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Bio
Credentials
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Professional in Human Resources
HR Certification Institute - HRCIDec, 2015- Nov, 2024
Experience
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Special Service for Groups
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Human Resource Coordinator
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Jun 2011 - Present
•Responsible for and monitors Workers’ Compensation claims and coordinates between employer and insurance carrier.•Administration of all leave of absence programs(FMLA, CFRA, ADA, PDL)to ensure compliance with federal and state leave of absence laws and agency polices.•Responds to all questions/or requests by EDD; Completing and processing of unemployment insurance claims, state disability claims and pregnancy disability claims.• Ensures compliance with COBRA, HIPAA, and ERISA provisions. Prepares initial COBRA notifications to employee and 3rd party administrators. Assists with annual benefits open enrollment and explains benefits options and programs to employees. •Provides information and responds to requests for verification of employment.•Processes and responds to all communication pertaining to child support and wage garnishment requests.•Safety Representative –Represent HR department in quarterly agency safety meetings, presents and trains HR department on material from safety meeting during regular HR department meetings and completes Quarterly Safety Audit.•Assists in administration of Disciplinary Action Reports/Progressive Discipline.•Maintains strict confidentially of all human resources employee information and assists in ensuring the Agency’s compliance with laws affecting employment.
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Compass Group USA
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United States
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Food and Beverage Services
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700 & Above Employee
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General Manager
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Apr 2006 - Aug 2010
-Managed for profit & loss for a two corporate dining facilities, and supervision of staff of approximately 16 associates, increasing sales 100% over previous year.-HR responsibilities included recruiting, interviewing, hiring, orientation and training of non-exempt associates. Was the first line contact for employees regarding benefits, required documents, payroll, employee relations, uniform & company policies. -Oversaw all aspects of associate performance; performing yearly evaluations, progressive discipline and training and development-Enforced all safety procedures and programs and have a working knowledge of CA state and Federal employment laws-Responsible for labor relations on this union account. Mediated staff disputes and grievances-Administered with HR Department personnel leaves such as FMLA, CFRA, & ADA-Completed, reviewed, and maintained all financial information and audited, deposited and secured all funds on a daily basis-Improved customer service thru improved communication with customers and clients and improved and maintained food quality, consistency, and presentation
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TGI Fridays
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United States
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Restaurants
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700 & Above Employee
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Manager
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May 2003 - Apr 2006
•Supervision of a team of approximately 50 people in a high volume, full service dining environment•Increased sales over previous year by an average 18%•Improved efficiency of daily store operations Increasing sales on shifts by motivating employees with sales contests and rewards with achievements of 5% or greater•Hired, trained, and oversaw the training and development of the exempt and non-exempt staff •Conducted employee orientation for all new employees•Ensured that all California state & Federal employment laws were enforced•Coordinated with HR department leaves such as FMLA, PDL & CFRA •Audited Personnel files to ensure federal and state compliance•Followed through with tools provided to market store at the local level•Ensured food and beverage quality and consistency•Analysis of store level Profit and Loss statements vs. budget from corporate
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Del Taco Restaurants Inc.
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United States
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Restaurants
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400 - 500 Employee
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General Manager
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Jun 1985 - Oct 2000
•Improved efficiency of daily store operations and profitability. •Participated in the design of new training manual for entry-level crews which led to a decrease in turn-over rate.•Standardized training procedures for all locations, lowering overall costs and increasing efficiency•Hired, trained, and developed exempt and non-exempt associates, responsible for a staff of 30 •Ensured regulatory compliance, that all California state and Federal labor laws were enforced •Reinforced quality assurance procedures at store facilities•Completed, reviewed, and maintained all financial information and maintained, deposited and secured all funds daily
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Education
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2000 - 2002
California State University-Dominguez Hills
BS, Business Administration -
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UCLA Extension
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