Laura Holtz-Raffone
Sales Support Specialist at Zephyr Lock- Claim this Profile
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Bio
Carol Evancovitch
Laura is the most conscientious individuals I know. Laura always puts her customers needs first and will do whatever it takes to ensure their expectations are met. Laura is the key point for all customers inquiries; orders, new items, quality complaints, etc. Laura works well with other departments; operations, purchasing, sales and quality, to get the answers needed to respond back to the customer. Laura is a great asset to have.
Carol Evancovitch
Laura is the most conscientious individuals I know. Laura always puts her customers needs first and will do whatever it takes to ensure their expectations are met. Laura is the key point for all customers inquiries; orders, new items, quality complaints, etc. Laura works well with other departments; operations, purchasing, sales and quality, to get the answers needed to respond back to the customer. Laura is a great asset to have.
Carol Evancovitch
Laura is the most conscientious individuals I know. Laura always puts her customers needs first and will do whatever it takes to ensure their expectations are met. Laura is the key point for all customers inquiries; orders, new items, quality complaints, etc. Laura works well with other departments; operations, purchasing, sales and quality, to get the answers needed to respond back to the customer. Laura is a great asset to have.
Carol Evancovitch
Laura is the most conscientious individuals I know. Laura always puts her customers needs first and will do whatever it takes to ensure their expectations are met. Laura is the key point for all customers inquiries; orders, new items, quality complaints, etc. Laura works well with other departments; operations, purchasing, sales and quality, to get the answers needed to respond back to the customer. Laura is a great asset to have.
Credentials
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Dynamics 365 for Sales Teams
Lynda.comMar, 2018- Oct, 2024 -
Excel 2007 Essential Training
Lynda.comMar, 2018- Oct, 2024 -
Microsoft Dynamics CRM Essential Training
Lynda.comMar, 2018- Oct, 2024 -
Outlook 2016 Essential Training
Lynda.comMar, 2018- Oct, 2024 -
Customer Service: Problem Solving and Troubleshooting
Lynda.comJan, 2018- Oct, 2024
Experience
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Zephyr Lock
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Support Specialist
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Mar 2018 - Present
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Sales Support Specialist
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Mar 2018 - Present
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Xamax Industries
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United States
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Plastics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Apr 2022 - Present
Part time evenings performing all aspects of customer and sales support including order entry, invoicing, preparing manufacturing packets and export contracts for overseas clientele. Part time evenings performing all aspects of customer and sales support including order entry, invoicing, preparing manufacturing packets and export contracts for overseas clientele.
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CSR Team Leader
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Jan 1994 - Mar 2018
Moving on to a new adventure March 2018! Moving on to a new adventure March 2018!
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Administrative Assistant
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Oct 1996 - Mar 1997
Law Office Law Office
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Education
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Housatonic Community College
Community
