Experience

Studio Global
• Poland
• Advertising Services
• Account Manager

  • May 2022 - Present


Department for Work and Pensions (DWP)

• United Kingdom
• Government Administration
• 700 & Above Employee

• Account Manager

  • Jul 2021 - May 2022

• Executive Officer

  • Dec 2020 - Jul 2021



Browndog Coffee

• United States
• Restaurants

• Social Media and Marketing Support

  • Apr 2020 - Jul 2020

  To assist the owners with their reopening and transition into takeaway-only during the lockdown period, I provided marketing and social media support. This included planning exciting Instagram content and updating menus/signage. Browndog Coffee successfully and safely reopened; and saw a boost in audience growth, revenue and new customers. To assist the owners with their reopening and transition into takeaway-only during the lockdown period, I provided marketing and social media support. This included planning exciting Instagram content and updating menus/signage. Browndog Coffee successfully and safely reopened; and saw a boost in audience growth, revenue and new customers.



ROAR Techmedia

• Group Marketing Manager

  • Nov 2019 - Feb 2020

  Continued management of the marketing and promotion of the UK's leading environmental industry events, following acquisition by Roar Tech Media; an exciting and newly formed B2B events business that operates across a variety of different markets. Roar Tech Media was formed by bringing together a group of experienced event and media professionals who all share the same aim – to build events that make a real difference. Continued management of the marketing and promotion of the UK's leading environmental industry events, following acquisition by Roar Tech Media; an exciting and newly formed B2B events business that operates across a variety of different markets. Roar Tech Media was formed by bringing together a group of experienced event and media professionals who all share the same aim – to build events that make a real difference.



Prysm Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Group Marketing Manager

  • Jun 2019 - Nov 2019

  Management and execution of the marketing strategy for leading UK environmental events. Including: RWM Exhibition, Future Resource Expo, the Contamination Expo Series, Fastener Exhibition & Conference, and the Flood Expo.Visitors can enjoy expert seminars from influential industry leaders; in 2019 speakers included NASA, Costa Coffee, and patron of Clean Up Britain, Jeremy Paxman). As well as showcases of pioneering new technology and innovations, and propitious networking opportunities.Footfall reaches a phenomenal 20,000+ environmental professionals across the events. Show less

• Marketing Executive

  • Dec 2018 - Jun 2019



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Oct 2016 - Jul 2018

  A fiercely sought after job and airline, the recruitment process was highly competitive; only 3% of worldwide applicants are successful. I relished this challenge and opportunity to travel the world. Whilst perfecting my world class customer service, I completed vigorous training in fire fighting, security, restraint techniques, medical emergencies, emergency landing and evacuation management. A fiercely sought after job and airline, the recruitment process was highly competitive; only 3% of worldwide applicants are successful. I relished this challenge and opportunity to travel the world. Whilst perfecting my world class customer service, I completed vigorous training in fire fighting, security, restraint techniques, medical emergencies, emergency landing and evacuation management.


The Nottingham Post
• Pre-Press Assistant

  • Jan 2016 - Oct 2016


Lotto New Zealand

• New Zealand
• Retail
• 100 - 200 Employee

• Administration Officer

  • Apr 2015 - Jun 2015

  The face and smile of the office, I worked independently at the front desk; greeting business partners and retailers, as well as managing the switchboard. Tasks also included: booking couriers, researching venues for events, scheduling meetings/catering, formatting and proofing HR documents, arranging travel/accommodation, and diary management. When my temp Receptionist position came to an end, I was asked to remain in the company as Administration Officer providing account management to Lotto retailers. Show less



E.ON UK

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Service Advisor

  • Sep 2014 - Feb 2015

  In order to fund my upcoming working holiday visa for New Zealand, I became a Customer Service Advisor for E.On Energy. Responsible for resolving customer queries and identifying sales opportunities. This role required exceptional customer service skills, faultless product knowledge and the ability to accurately input information whilst multi-tasking. I worked under strict compliance regulations, call handling deadlines and targets - all of which I exceeded and relished. In order to fund my upcoming working holiday visa for New Zealand, I became a Customer Service Advisor for E.On Energy. Responsible for resolving customer queries and identifying sales opportunities. This role required exceptional customer service skills, faultless product knowledge and the ability to accurately input information whilst multi-tasking. I worked under strict compliance regulations, call handling deadlines and targets - all of which I exceeded and relished.



Nottingham Forest FC

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Marketing Executive

  • Aug 2012 - Jun 2013

  A hectic and varied position for an iconic football club; I frequently worked under crucial and often sporadic deadlines due to the fast paced nature of the sports industry. I had copious amounts of marketing, business admin, hospitality and customer service responsibilities. Tasks incorporated managing a small marketing team, providing assistance to the previous Operations Manager and liaising with all departments and club partners. A hectic and varied position for an iconic football club; I frequently worked under crucial and often sporadic deadlines due to the fast paced nature of the sports industry. I had copious amounts of marketing, business admin, hospitality and customer service responsibilities. Tasks incorporated managing a small marketing team, providing assistance to the previous Operations Manager and liaising with all departments and club partners.



Age UK

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Marketing Intern

  • Oct 2011 - Apr 2012

  I balanced a demanding final year of University with volunteering as a marketing consultant for Age UK Northumberland. I provided a marketing plan on how to appropriately and cost-efficiently launch a campaign for a their new ‘handyman service’. This involved putting aside time weekly to conduct research, establishing media opportunities, developing creative methods to generate awareness, and pitching the ideas to the charity in a formal presentation. I balanced a demanding final year of University with volunteering as a marketing consultant for Age UK Northumberland. I provided a marketing plan on how to appropriately and cost-efficiently launch a campaign for a their new ‘handyman service’. This involved putting aside time weekly to conduct research, establishing media opportunities, developing creative methods to generate awareness, and pitching the ideas to the charity in a formal presentation.



Kinetic Worldwide

• Marketing Assistant

  • Jul 2010 - Jul 2011

  During my internship at this global outdoor advertising agency, my job roles included: creating publications, providing IT assistance, handling large-scale spreadsheets and admin, collating industry news for external businesses, managing internal teams, conducting market research and directing meetings. During my internship at this global outdoor advertising agency, my job roles included: creating publications, providing IT assistance, handling large-scale spreadsheets and admin, collating industry news for external businesses, managing internal teams, conducting market research and directing meetings.