Laura Hilke

Patient Coordinator at inHealth Lifestyle Therapeutics
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Location
Greater Tampa Bay Area

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Credentials

  • Certified Nutrition & Wellness Coach
    Precision Nutrition
    Dec, 2020
    - Sep, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Patient Coordinator
      • May 2021 - Present

      Conducts patient outreach for provider referrals to schedule and obtain highest patient engagement. Proactively generates new business using strategic communication methods to inform patients about services and creating interest. Comfortable with many EMR systems to obtain patient documents needed for visit including insurance, visit notes and generating referrals. Coordinates with other teams to ensure highest level patient experience while efficiently problem solving for smooth operation and growth. Creates new office procedure standards and training materials for new employees.• Increase referral show rate from below 51 % to over 55 % in first month• Overall success rate of enrollment program 45 % conversion when forecasted at 20 %

    • Health Coach
      • Mar 2021 - May 2021

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Account Executive
      • Feb 2020 - May 2021

      Prospect and set meetings within assigned territory. Conduct detailed discovery calls to work towards improving revenue cycle management process with our SAAS billing software and tools. Execute customized web demonstrations (GoToMeeting) and create detailed business plan/positive ROI with C-level executives. • Maintain an average of 110% of quota • Consistently top 3 in opening opportunities Prospect and set meetings within assigned territory. Conduct detailed discovery calls to work towards improving revenue cycle management process with our SAAS billing software and tools. Execute customized web demonstrations (GoToMeeting) and create detailed business plan/positive ROI with C-level executives. • Maintain an average of 110% of quota • Consistently top 3 in opening opportunities

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Bioenergetics Practitioner Consultant
      • Feb 2019 - Jan 2020

      Guides qualified health and wellness practitioners through the sale of our Bioenergetics Wellness System. Provides continuous coaching for practitioners in regards to using our system while growing their business. Responsible for expanding company reach into international territories including the UK and Australia. Utilizes referral opportunities to grow book of business. • Consistently exceeded quota and KPI’s monthly • Responsible for helping develop new training programs for practitioners • Participated in monthly and annually held international conferences

    • United States
    • Medical Practices
    • Spine Care Consultant
      • Dec 2017 - Feb 2019

      Responsible for determining a patient's potential candidacy for surgery with the guidance of a physician. Efficiently able to assess, define and explain all financial options connected to various insurance plans. Practice continuous superior customer service while held accountable to meet or exceed predetermined surgical goals. • Promoted to senior team within 6 months • Successfully scheduled over 60 patients in our 7 facilities to complete their life changing procedure(s). Responsible for determining a patient's potential candidacy for surgery with the guidance of a physician. Efficiently able to assess, define and explain all financial options connected to various insurance plans. Practice continuous superior customer service while held accountable to meet or exceed predetermined surgical goals. • Promoted to senior team within 6 months • Successfully scheduled over 60 patients in our 7 facilities to complete their life changing procedure(s).

    • United States
    • Higher Education
    • 700 & Above Employee
    • Nursing Admissions Counselor
      • Oct 2011 - Dec 2017

      Interview, evaluate and educate prospective students on admission qualifications and procedures. Managed acceptance steps working closely with a team including the Dean of academics, program director, financial aid officers, registrars, and career placement specialists.• Organized and improved 10- Step Nursing Program acceptance process • Developed unique role as representative for off-site events to promote health care professional recruitment into program • Enrolled over 100 successfully graduating students to move on to RN license exam, N-CLEX

Education

  • Florida State University
    Kinesiology and Exercise Science
    1999 - 2003

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