Laura Hiatt

Research Manager at Choice Screening
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Collins, Colorado, United States, US
Skills

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Bio

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Credentials

  • Advanced FCRA Certification
    NAPBS
    Apr, 2019
    - Oct, 2024
  • FCRA Basic Certification
    NAPBS
    Dec, 2018
    - Oct, 2024

Experience

  • Choice Screening
    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Research Manager
      • Oct 2018 - Present

      *Supervise a department of 6 employees*Use of metrics to record employee performance on a weekly basis*Point of contact for adverse action processes for the company*Cross trained with compliance department through the use of auditing tools for continuous monitoring

    • National Researcher
      • Apr 2015 - Oct 2018

      • On a 4-person research team, individually process and research 100+ pre-employment screening orders including drug testing results, education and employment verifications, and in-house criminal background checks.• Provide customer service to both clients and applicants through both phone and email.• Interpret and create narratives from disparate data sources to create a cohesive report for use in pre-employment screening.• Maintain knowledge of FCRA requirements and other regulations for both security, compliance, and legal reasons.

  • Douglas County Libraries
    • United States
    • Libraries
    • 200 - 300 Employee
    • Patron Services Technician
      • Jan 2013 - Apr 2015

      • Participated in district wide goal to raise district circulation by 1%. In doing so compiled monthly “Top 10” lists for fiction and nonfiction and participated in the “Just for You” reader’s advisory remote service for patrons of all ages.• Participated in numerous mentorship programs and career development sessions to gain leadership skills, managerial skills and customer service skills.• In a team environment, designed the pilot Senior Reads community event and its tie-in programming and documentation.• Applied the roving reference model to work the reference, children's, and main information desk to provide customer service to all ages.• Researched and created 50+ “Reading Guides” for Book Club kits.• One-on-one tech tutoring sessions for patrons' computer questions.

  • Vincennes University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Public Services Librarian
      • Jul 2011 - Aug 2012

      • Managed and supervised 10-12 people including full-time library assistants, part-time library clerks, and student workers.• Scheduled part time staff and student workers with a budget of $37,500.• In order to increase efficiency, streamline work flows and introduce “best practices,” wrote and/or changed library policy/processes to introduce and/or standardize library practices.• As the liaison librarian for the science and math department, managed the science portion of the library collection (included buying and weeding items) and did instruction classes for the department’s students.• Weekly cash reconciliation from between $300-$600 from various points of payment.• Taught sessions of "Introduction to Library Services" to students to teach research skills. Also, created and taught sessions for “Copyright for Academics” for staff development day.

  • Bloomington Symphony Orchestra
    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Music Librarian
      • May 2010 - Jul 2011

      • To increase efficiency and save money and time, organized and did original cataloging of entire music library consisting of 550+ pieces using The Music Index schema.• Compiled and prepared music for the entire orchestra for 6 performances a year. • To increase efficiency and save money and time, organized and did original cataloging of entire music library consisting of 550+ pieces using The Music Index schema.• Compiled and prepared music for the entire orchestra for 6 performances a year.

  • Kinsey Institute for Research in Sex, Gender and Reproduction
    • Library Assistant
      • Apr 2008 - Nov 2010

      • Digitization of 1,000+ subject-specific bibliographies.• To open up space for new items, helped with inventory management and original cataloging for transfer of small-used items to an off-site facility for preservation. • Digitization of 1,000+ subject-specific bibliographies.• To open up space for new items, helped with inventory management and original cataloging for transfer of small-used items to an off-site facility for preservation.

Education

  • Indiana University Bloomington
    Master's degree, Library and Information Science
    2007 - 2009
  • University of Northern Colorado
    Bachelor's degree, History and Philosophy
    2001 - 2005

Community

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