Experience

City of Fridley

• United States
• Government Administration
• 1 - 100 Employee

• Desk Officer

  • Dec 2019 - Present

  Respond to criminal and non-criminal calls for service. Provide initial investigations to criminal activity. Collect and analyze data utilizing various software to provide snapshot of behavioral patterns and predictions of criminal activity. Work effectively with diverse populations. Utilized OSINT sources to collect and analyze data with respect to investigations. Maintain confidentiality of case details. Collect, analyze, process and preserve information and physical… Show more Respond to criminal and non-criminal calls for service. Provide initial investigations to criminal activity. Collect and analyze data utilizing various software to provide snapshot of behavioral patterns and predictions of criminal activity. Work effectively with diverse populations. Utilized OSINT sources to collect and analyze data with respect to investigations. Maintain confidentiality of case details. Collect, analyze, process and preserve information and physical evidence for criminal investigations and court proceedings. Resolve conflicts between citizens and negotiate settlements. Interpret and apply pertinent statutes and rules. Conduct interviews and interrogations to obtain information and evidence related to cases. Prepare case reports utilizing observations, interviews, and physical evidence. Collaborate with other law enforcement officers/agencies, prosecutors, judicial officials and other related agencies during the investigation, charging and prosecution of cases. Present testimony and evidence at criminal trials. Pursue leads, complaints and referrals to determine occurrence of criminal activities. Prepare detailed and accurate investigative and follow-up reports. Show less



Southern Valley Alliance for Battered Women

• United States
• Individual and Family Services

• Client Services Director

  • May 2018 - Oct 2019

  MN Supervise and manage victim-related programs and staff. Develop and implement standard operating procedures for staff. Gather data on victimization, analyze data and circumstances, propose and implement solutions. Foster positive relationships with clients and respond quickly to requests and concerns. Responsible for victim case management and volunteer management database systems. Utilizing array of databases, track and provide statistical data and a variety of reports to… Show more Supervise and manage victim-related programs and staff. Develop and implement standard operating procedures for staff. Gather data on victimization, analyze data and circumstances, propose and implement solutions. Foster positive relationships with clients and respond quickly to requests and concerns. Responsible for victim case management and volunteer management database systems. Utilizing array of databases, track and provide statistical data and a variety of reports to support funding and organizational requirements. Experience with Salesforce and CAP60. Prepare and proof memos, activity briefs, letters, reports and charts. Track staff hours and assign shifts as necessary to ensure coverage. Maintain confidentiality regarding victim cases. Serve as an advocate for victims of domestic and sexual violence. Work effectively with diverse populations to provide services. Supervise and coordinate expenses for safe housing needs, food, transportation, etc. Recruitment, selection, placement, training, support and retention of advocates.Assist in the preparation of proposals and presentations to funders, systems personnel, law enforcement and community members. Develop and present training to staff and volunteers to enhance service to clients. Participate in annual strategic and tactical planning process to develop and evaluate organizational goals and objectives. Show less



Park Nicollet Health Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Security Dispatcher

  • Aug 2016 - Dec 2018

  Methodist Hospital Monitor building access and identified all officials and employees before authorizing their entrance. Coordinate response to emergency incidents such as fire, hazard spills, helicopter arrival, missing adult/child, mass disaster, behavioral incidents, and medical emergencies on site. Maintain accurate and detailed logs of all events that occurred during each shift. Created revised shift report log to be used by dispatchers that accurately reflected incidents, special details and other… Show more Monitor building access and identified all officials and employees before authorizing their entrance. Coordinate response to emergency incidents such as fire, hazard spills, helicopter arrival, missing adult/child, mass disaster, behavioral incidents, and medical emergencies on site. Maintain accurate and detailed logs of all events that occurred during each shift. Created revised shift report log to be used by dispatchers that accurately reflected incidents, special details and other information. Process and log accurate and detailed incident reports. Collect and organize all surveillance data and information to protect client possessions and work spaces. Deliver accurate verbal and written reports to company personnel. Visually monitor commercial property and the associated parking garages utilizing camera system to protect lives/property and prevent crimes. Respond quickly and effectively to all security violations and duress alarms. Monitor alarm systems to detect any unauthorized entries into protected areas. Handle multiple phone lines to assist both public and employees with general inquiries, requests for service, and emergency issues. Transitioned to on-call status to assist with coverage as needed. Show less



Globe University

• United States
• Higher Education
• 300 - 400 Employee

• Program Chair-Criminal Justice Department

  • Dec 2011 - May 2013

  Woodbury, MN Supervise the Criminal Justice program. Develop, evaluate and implement courses in line with the curriculum requirements for Associate and Bachelor Criminal Justice students. Instruct students on criminal statutes, investigations, evidentiary processes, court testimony, security assessments, workplace violence, psychology of victims and criminals, etc. Work effectively with diverse and adult populations to meet learning styles and needs. Foster student commitment to lifelong… Show more Supervise the Criminal Justice program. Develop, evaluate and implement courses in line with the curriculum requirements for Associate and Bachelor Criminal Justice students. Instruct students on criminal statutes, investigations, evidentiary processes, court testimony, security assessments, workplace violence, psychology of victims and criminals, etc. Work effectively with diverse and adult populations to meet learning styles and needs. Foster student commitment to lifelong learning by connecting course materials to current events. Partner with community organizations to provide challenging internship opportunities for students. Identify and mentor students placed on academic probation. Present engaging lectures for varied learning styles to undergraduate students. Design and deliver training to colleagues on use of Adobe Blackboard E-Learning. Write course syllabi, lectures, virtual demonstrations, assignments, exams and handouts. Plan, evaluate and revise course content and course materials. Coach students on public speaking and presentation skills. Teach residential courses in criminal justice to an all-ages college classroom. Guide students in using technology to support educational research. Show less



Brown College

• Higher Education
• 1 - 100 Employee

• Adjunct Instructor and Interim Internship Coordinator - Criminal Justice

  • Jan 2008 - Dec 2011

  Mendota Heights, MN Develop, evaluate and implement courses in line with the curriculum requirements for Associate Criminal Justice students. Instruct students on criminal statutes, investigations, evidentiary processes, court testimony, security assessments, workplace violence, psychology of victims and criminals, etc. Work effectively with diverse and adult populations to meet learning styles and needs. Foster student commitment to lifelong learning by connecting course materials to broader themes and… Show more Develop, evaluate and implement courses in line with the curriculum requirements for Associate Criminal Justice students. Instruct students on criminal statutes, investigations, evidentiary processes, court testimony, security assessments, workplace violence, psychology of victims and criminals, etc. Work effectively with diverse and adult populations to meet learning styles and needs. Foster student commitment to lifelong learning by connecting course materials to broader themes and current events. Partner with community organizations to provide challenging internship opportunities for students. Identify and mentor students placed on academic probation. Present engaging lectures for varied learning styles to undergraduate students. Design and deliver training to colleagues on use of Adobe Blackboard E-Learning. Write course syllabi, lectures, virtual demonstrations, assignments, exams and handouts. Plan, evaluate and revise course content and course materials. Coach students on public speaking and presentation skills. Teach residential and online courses in criminal justice to an all-ages college classroom. Guide students in using technology to support educational research. Show less



Center for Criminal Justice and Law Enforcement

• Program Assistant

  • Sep 1995 - Jan 2008

  St. Paul, MN Scenario role player for law enforcement students and cadets.



City of Burnsville

• United States
• Government Administration
• 1 - 100 Employee

• Police Officer

  • Dec 1983 - Sep 2007

  Burnsville, MN Investigation of major and minor criminal incidents from initial reporting to final charging. Patrol duties within assigned district and city-wide. Work effectively with diverse populations in emergency and routine incidents. Utilized OSINT sources to collect and analyze data with respect to investigations. Specializations included Physical Evidence/Crime Scene Officer, Field Training Officer, CSO Training Officer, Chaplain Liaison Officer, Domestic Abuse Response Team Officer and… Show more Investigation of major and minor criminal incidents from initial reporting to final charging. Patrol duties within assigned district and city-wide. Work effectively with diverse populations in emergency and routine incidents. Utilized OSINT sources to collect and analyze data with respect to investigations. Specializations included Physical Evidence/Crime Scene Officer, Field Training Officer, CSO Training Officer, Chaplain Liaison Officer, Domestic Abuse Response Team Officer and Intoxilyzer/Breathalyzer Operator. Maintain confidentiality of case details. Collect, analyze, process and preserve information and physical evidence for criminal investigations and court proceedings. Resolve conflicts between citizens and negotiate settlements. Interpret and apply pertinent statutes and rules. Conduct interviews and interrogations to obtain information and evidence related to cases. Prepare case reports utilizing observations, interviews, and physical evidence. Collaborate with other law enforcement officers/agencies, prosecutors, judicial officials and other related agencies during the investigation, charging and prosecution of cases. Present testimony and evidence at criminal trials. Pursue leads, complaints and referrals to determine occurrence of criminal activities. Prepare detailed and accurate investigative and follow-up reports. Instruct new police officer recruits and community service officers in statutes, policies and procedures, crime scene processing, survival skills, patrol techniques, investigations and tactics. Draft and execute subpoenas and search warrants. Identify, develop and implement problem oriented policing initiatives to address crime and quality of life issues within the community. Develop domestic violence database to track, analyze and respond to incidents, charges and trends. Background investigation of potential employees and liquor license applicants (during light duty). Show less