Experience

New York Hilton Midtown

• United States
• Hospitality
• 100 - 200 Employee

• Senior Sales Manager

  • Dec 2018 - Present

• Senior Event Manager

  • Jul 2014 - Dec 2018



Accor

• France
• Hospitality
• 700 & Above Employee

• Event & Sales Coordinator

  • Aug 2012 - Feb 2014

  - Responsible for the successful delivery of all conferences, events, and weddings from compilation of event order through to appropriate after function follow up. - Responsible for customer communication during all event phases, including post event follow-up - Handled the financial management of events, including account generation, revenue and profitability - Attended all weddings to ensure smooth operations and a high level of customer satisfaction - Designed & introduced pre-event coordination material that assisted in sales closure of weddings and improved satisfaction with the event - Assisted in pre-sales by meeting with potential clients, organizing site inspections, conducting needs analysis, and contributing to quotes preparation - Worked closely with the Sales Executive in the compilation of event proposals and contracts Show less



Fuller, Smith & Turner

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Bar & Restaurant Supervisor

  • Jul 2011 - Jun 2012

  - Employed by Fuller, Smith & Turner while on a working holiday in the United Kingdom and Europe. - Employed by Fuller, Smith & Turner while on a working holiday in the United Kingdom and Europe.



Mirvac

• Real Estate
• 700 & Above Employee

• Food & Beverage Supervisor

  • Oct 2009 - May 2011

  - Supervision and management of 44 employees - Management of restaurant, bar and conferencing operations - Organization of staff whilst writing weekly rosters - Ensuring guest and employee satisfaction and responding quickly and proactively to their concerns - Liasing with conferencing and special event clients to ensure their satisfaction and the successful undertaking of their event While working in this role I also undertook cross training in the Sales and Events department to broaden my skill set and better understand how the pre event coordination side of a function was handled. Taking on this unpaid training lead to roles as the Assistant Wedding Coordinator and Assistant Corporate Golf Coordinator when demand and occupancy called. Show less