Experience

ImpediMed

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Technical Customer Support Representative

  • ‏يونيو 2021 - - الحالي

  Responsible for resolving IT issues associated with the installation and use of ImpediMed’s SOZO device and software. Providing technical support, end-user documentation and training. First tier contact to address IT technical issues, assisting customers with troubleshooting to find the best solution to their problem. -Resolve and document customer issues using Microsoft Dynamics CRM.-Diagnose technical issues related to connectivity, firewall and security issues and contact appropriate parties for resolution.-Contribute to FAQ’s and assist with updating internal procedures in QCBD.-Complete customer new implementations, providing step by step instructions for setting up and using SOZO device and software.- Provide ongoing training to internal sales staff on use and functionality of software. -Train new IT staff on procedures and troubleshooting steps as well as proper documentation of cases in CRM.



California Department of Real Estate

• United States
• Government Administration
• 1 - 100 Employee

• Realtor Extraordinaire

  • ‏مايو 2006 - - الحالي

  Real estate sales expert Real estate sales expert



Nortek Control

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • ‏نوفمبر 2019 - ‏يونيو 2021



Griffith, Young & Lass, APC

• Receptionist

  • ‏سبتمبر 2018 - ‏أكتوبر 2019

  Helping families in crisis. Divorce, pre-nuptial agrreements, child custody/support. Helping families in crisis. Divorce, pre-nuptial agrreements, child custody/support.



La Jolla Plastic Surgery and Dermatology

• United States
• Medical Practices
• 1 - 100 Employee

• Front Office Coordinator

  • ‏فبراير 2017 - ‏سبتمبر 2018

  Run day to day front office for a successful cosmetic surgery and dermatology practice. Run day to day front office for a successful cosmetic surgery and dermatology practice.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Beauty Consultant

  • ‏نوفمبر 2010 - ‏مايو 2014

  High end cosmetic and skin care sales for multiple lines including Clinique, Shiseido and Bare Minerals. High end cosmetic and skin care sales for multiple lines including Clinique, Shiseido and Bare Minerals.