Laura Grīga

Client Relationship Manager at FITA
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Contact Information
us****@****om
(386) 825-5501
Location
Riga, Riga, Latvia, LV
Languages
  • Latvian -
  • English -
  • Russian Elementary proficiency

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Egils Meiers

I had the privilege to work with Laura in two organization. I can recommend Laura as a person who brings peace in mind on every task that was delegated to her. Laura proved herself as a person who cares about order and interests of others. She was amazing in dealing with client issues even in very complicated situations. Laura’s joy of life inspires not only clients but coworker's aswell.

Artūrs Ernštreits

We were colleagues at Visma when Laura was responsible for partner channel management. One of Laura's responsibilities was to be a key user for an internally used provisioning and billing system for our ERP product. She was responsible for change requests and improvement and bug fix testing. She has shown a good level of understanding to the system development process in general and the testing in particular.

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Credentials

  • ACKNOWLEGMENT FOR PARTICIPATION IN THE SHE GOES TECH JAVA BOOTCAMP(100 H)
    Accenture
    Jul, 2021
    - Nov, 2024
  • CERTIFICATE OF COMPLETION - DISCOVER TECH
    Riga TechGirls
    Oct, 2020
    - Nov, 2024
  • Etiquette and communication skills in real and virtual environments
    LU Open Minded
    May, 2020
    - Nov, 2024
  • Certified SCRUM master
    Scrum Alliance
    Jan, 2014
    - Nov, 2024

Experience

    • Latvia
    • Education Administration Programs
    • 1 - 100 Employee
    • Client Relationship Manager
      • Oct 2022 - Present

      Building new relationships with clients and maintaining them. Helping clients to find the right training for their organization. Promoting the recognition of the FITA through different channels. Building new relationships with clients and maintaining them. Helping clients to find the right training for their organization. Promoting the recognition of the FITA through different channels.

  • IT Izglītības fonds
    • Riga, Riga, Latvia
    • Project Manager
      • Sep 2021 - Jun 2022

      Organize IT events for teachers and kids like - "The other cosmos" conference and Programming training for teachers(60 h). Organize IT events for teachers and kids like - "The other cosmos" conference and Programming training for teachers(60 h).

    • Information Technology & Services
    • 1 - 100 Employee
    • Head Of Maintenance Department
      • Feb 2019 - Jul 2020

      Leading and provide support for developed solutions. Solutions are developed on MS SharePoint On-Premises and Cloud platforms. Experience with Document Management Systems, Intranet, E-learning platform. Leading and provide support for developed solutions. Solutions are developed on MS SharePoint On-Premises and Cloud platforms. Experience with Document Management Systems, Intranet, E-learning platform.

    • Latvia
    • Information Technology & Services
    • 100 - 200 Employee
    • Manager of Partner Network
      • Jan 2018 - Oct 2018

      Leading Latvian partner channel who was selling Visma products. Manage invoicing and budgeting for direct and partner client software maintenance sales. Search for effective solutions to improve sales processes in partner channel.

    • Client Relationship Manager
      • May 2015 - Dec 2017

      Sale of Software maintenance and support. Manage invoicing and budgeting for software maintenance and support.Search for effective solutions to improve sales processes.

    • Client Support Manager
      • Jan 2015 - May 2015

      Sale of Software maintenance and support. Client relationship manager.

    • Client Support group manager
      • Aug 2014 - Dec 2014

      Led the four person team of Client support call center. Sale of Software maintenance and support. Client relationship manager.

    • Estonia
    • Information Technology & Services
    • Project Manager and Organizer
      • Jul 2013 - Jul 2014

      Procurements, Scrum master role, Event and conference organising, bills, webpage administration Business or sector: ICT, Training, conference organising Procurements, Scrum master role, Event and conference organising, bills, webpage administration Business or sector: ICT, Training, conference organising

    • Latvia
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Feb 2013 - Jun 2013

      Organise TALIS 2013 research in Latvia, communicate with TALIS 2013 Latvia participants, manage research databases, collect information, support participants about online survey Business or sector: Educational research, International educational research, TALIS, OECD, databases Organise TALIS 2013 research in Latvia, communicate with TALIS 2013 Latvia participants, manage research databases, collect information, support participants about online survey Business or sector: Educational research, International educational research, TALIS, OECD, databases

    • Latvia
    • Higher Education
    • 700 & Above Employee
    • Engineer of Scientific technical information
      • Feb 2012 - May 2012

      Organise TALIS 2013 pilot research in Latvia, communicate with TALIS 2013 pilot research Latvia participants, manage research databases, collect information, support participants about online survey Business or sector: Educational research, International educational research, TALIS, OECD, databases Organise TALIS 2013 pilot research in Latvia, communicate with TALIS 2013 pilot research Latvia participants, manage research databases, collect information, support participants about online survey Business or sector: Educational research, International educational research, TALIS, OECD, databases

    • Information system administrator
      • Aug 2011 - Nov 2011

      User support, all system user audit, rebuild Linux server Business or sector: ICT, databases User support, all system user audit, rebuild Linux server Business or sector: ICT, databases

    • General Secondary Education teacher
      • Sep 2010 - Jun 2011

      Educate students in informatics (theoretical and practical (Microsoft office, Pascal and Photo editor)) Business or sector: General Secondary Education Educate students in informatics (theoretical and practical (Microsoft office, Pascal and Photo editor)) Business or sector: General Secondary Education

    • Latvia
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Magazine / Newspaper digitiser
      • May 2009 - Aug 2009

      Digitalise magazines and newspapers with special application (mark text and photo areas and arrange them) Business or sector: Information databases Digitalise magazines and newspapers with special application (mark text and photo areas and arrange them) Business or sector: Information databases

Education

  • Rīgas Tehniskā universitāte (Riga Technical University)
    Professional development education, Web programming languages and development
    2022 - 2022
  • Magnetic Professional (Mācību centrs MP)
    Professional development and continuing education, Information Technology
    2020 - 2020
  • Latvijas Universitate / University of Latvia
    Master's degree, Education Management
    2011 - 2013
  • Latvijas Universitate / University of Latvia
    Bachelor's degree, Education – Informatics teacher
    2007 - 2011

Community

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