Laura Greer
Client Success Partner at Asure Software- Claim this Profile
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Bio
Credentials
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TN Teacher's License (inactive)
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Experience
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Asure Software
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United States
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Human Resources Services
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300 - 400 Employee
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Client Success Partner
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Jul 2020 - Present
Specializing in developing and assisting business partners in transitioning and understanding client HCM needs. July 2020-Present • Development and management of conversion needs • Building of Customer Account Records • Conversion of Client Data Files • Building of Benefit Plans and Enrollment Procedures • Configuring of Applicant Tracking and Employee Self Service • Anticipation of Client Needs through Utilization of Payroll and HR Experience and Knowledge • Assisting with licensees with Transition/Implementation Processes • Communication with external and internal teams to ensure client success • Provisional and Timely Reporting of HCM Projects • Project Management for Nationwide Clients • Remote Training • Webinar/Video Training Production • HR Consulting • Cross Product Corporate Training • SaaS Show less
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ANIMAX
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United States
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Entertainment Providers
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1 - 100 Employee
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Human Resources Manager
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Jan 2019 - Mar 2020
Specializing in Human Resources Management, Benefit Administration, Employee Relations/Retention, Workers Comp Coordination, Compliance, and Culture/Diversity, Jan 2019-Jan 2020 • Restructuring and Administration of Benefits Program from Age- Banded to Composite Rated in Compliance with ACA (HSA, Traditional Health, Vision, Dental, STD, LTD, Life, Vol Life, Accident, MD Live, One Guide) • Initiation/Management of RFP/RFQ Process for Implementation of new Human Capital Management Platform • Re-Organization of Worker’s Compensation Program in Compliance with the Department of Labor working day-to-day with Environmental Health and Safety • Partnership with Workers Comp Carrier to Develop Training/ Assessment Program to Prevent/Mitigate Recurring Injuries Specific to Employee Ergonomics • FSLA Auditing/ Standardization using the Salary and Duties Test for the proper classification of all Exempt/Non-Exempt Employees; 1099 Compliance • Participation in Authoring of new Employee Handbook and PTO Policies • Administration and Management of all day to day and HR Policies, Procedure, and Programs. • Rollout of Company Wellness Program • Establishment of Dedicated Space (Respite Room) for Nursing Mothers • Development of Strategic Diversity Partnerships with Local and State Universities, and TN Dept. of Labor and Workforce Development • Integration/Implementation of new Applicant Tracking System • Participation in EEOC investigations/mediation/litigation process • Development/ Implementation HCM and Accounting Platforms • Evaluation of Changing Company Culture to Determine Employee Engagement/Mentoring Strategies • Collaboration with Environmental Health and Safety Department in the Planning and Development of Emergency Response Team and other Osha Compliance Safety Programs • Support and Collaboration on the Development of ERG Program to further the goals on Diversity, Equity, & Inclusion. • FMLA Administration and Compliance • Succession Planning Show less
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BenefitMall
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United States
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Insurance
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700 & Above Employee
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Payroll Operations HRIS Project Manager
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Apr 2017 - Dec 2018
Specializing in Broker Relations and the integration of new clients and migration of existing clients to multiple HRIS platforms, HRIS Management/Maintenance/Reporting/ Payroll, Apr 2017 – Dec 2018 • Manages conversion experience for new clients according to operations procedures and direction from sales and client contact • Consults with clients by using project management methodology to deliver a high degree of customer service that will result in providing the ideal payroll workflow process and offer continuous process improvement • Provides demonstrations and initial consultation with sales for potential new clients while ensuring that the team has the ability to properly service said clients from a systems perspective before committing to contracting a service • Provides internal and external customer care through relevant and timely communication • Supports the implementation of new clients – may include implementation, training, procedure documentation, etc. • Participates in departmental and branch meetings as well as training sessions to exchange ideas and develop knowledge and skills – applies outcomes of meetings through development and execution of agreed upon solutions or process improvements • Continues to train on advanced payroll topics to streamline the payroll process through project management methodologies and advanced system knowledge • Provides HRIS support that includes researching and resolving issues and correcting the process if the issue is due to process flaws. • Coordination/ Project Management of broker managed accounts. • Collaborates with fellow HRIS team members as well as Payroll, Finance, Upper Management, and IT to ensure accurate, timely and efficient processing of business transactions. Show less
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Hiller Plumbing, Heating, Cooling & Electrical
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United States
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Consumer Services
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200 - 300 Employee
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Human Resources Generalist
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Apr 2016 - Dec 2016
Specializing in Implementation, HRIS Maintenance/Reporting/ Payroll, Apr 2016 – Dec 2016 • Employee On Boarding • Workers Compensation Reporting • Light Duty Management • Payroll Data Entry / Processing • Commission Management • Random Drug Testing Program Implementation and Coordinator • Internal Workplace Investigations/ Comprehensive Documentation • Conduct of Exit Interviews • Process Separations / Terminations • Build / Maintain Vendor Relationships • Delivered Ad Hoc Reports As Needed / Assisted in Analyzing Information Captured in HRIS System; • Employee Verifications • ACA Compliance • Safeguarding of Employee Records • I-9 Verifications • On-Floor Employee Inspections • Employee Relations- Performance Management, Conflict Resolution, Counseling, Discipline • Construction Project Management for Residential Plumbing and Commercial Mechanical Projects • Certified Payroll • Development of Company Org Structure and Chart • Development of new Employee Manual • Development of Companywide KPI’s Show less
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Hawk Mechanical
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United States
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Construction
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1 - 100 Employee
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Internal Operations Manager / Human Resources Coordinator
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Dec 2001 - Mar 2016
Internal Operations Manager-Specializing in Mechanical, Design- Build, Industrial Construction and Contracting Projects Dec 2001 – Apr 2016 • Facilitating Human Resources Processes • Administering Employee Health Plans • Liaison Between Employees and insurance Providers • Resolution of Benefits-Related Problems • Employee On Boarding • Payroll Manager- Maintain Payroll information, directing the Collection, Calculation, and Entering of Data. • Payroll Records Management - review and approval of Changes in Exemptions, insurance coverage, Deductions, and Job Titles, and Department/ Division Transfers. • Certified Payroll • Bi-weekly and Quarterly FUTA/SUTA • Accounts Payable Manager • Accounts Receivable Manager • Collections • Service Dispatcher • Purchasing • Client Relations • Contract Specialist- Development and Implementation of Subcontracts • AIA billing • Full Charge Book Keeping (multiple accounts) Data Entry & Reconciliations • Simple IRA Administration • Process 1099's/ W-2's/ W-3 • Training Coordinator- Safety Training, Employee Orientation, Company Policies and Procedures • Maintain current knowledge of company policies and procedures, employee handbook, benefit plans and legal requirements to ensure reports are timely and facility is following all regulations • Construction Project Management- Design Build, Metro Government Contracts, Multi-State Contracts, Federal Government Contracts, Board of Regents • Bid/Proposal/Award Compliance • MBE/WBE/DBE Compliance Show less
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Education
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2002 - 2004
Tennessee Technological University
Master’s Degree, Instructional Leadership -
1995 - 2001
Tennessee Technological University
Bachelor of Science (B.S.) - Multidiscplinary Studies, Instructional Leadership
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