Senior Case Manager

• Feb 2023 - Present

Lead Case Manager

• Dec 2020 - Jan 2023

Oversaw and audited for personal injury cases. Inputted/edited calendar entry data for the managing attorney. Responsible for training and overseeing new employees Managed cases from intake to settlement. Opened insurance claims and mailed letters of representation. Actively communicated with clients regarding treatment status. Requested medical records, policy research, and police reports. Responsible for organization and summarization of medical records into case management software and drafted detailed demand packages to the insurance companies. Verified medical providers and health insurance liens and sent final payments. Event coordinator for office, marketing, and client events. Show less

Legal Secretary

• Jul 2020 - Dec 2020

Handled reception duties for the office. Drafted and organized applications for U.S Citizenship and Immigration Services (USCIS). Prepared immigration applications, requested Freedom of Information Act (FOIA’s), requested discovery from the District Attorney’s (DA’s) Office. Drafted correspondence and memorandums for the Immigration Court and Criminal courts. Performed administrative tasks at Immigration Court, Regional Justice Court, and Las Vegas Metropolitan Police Department. Show less

Paralegal Assistant

• Sep 2019 - Jul 2020

Coordination of referrals and progressive medical treatment. Assisted with problem resolution for a wide variety of clients. Ensure quality by auditing files to ensure top-quality service to clients. Responsible for legal secretarial duties to the HR Manager, including filing, summarizing, and heavy calendaring duties. Tracked and tabulated statute of limitations, drafted attorney liens and interpleaders. Drafted case withdrawal correspondence. Coordination of referrals and progressive medical treatment. Assisted with problem resolution for a wide variety of clients. Ensure quality by auditing files to ensure top-quality service to clients. Responsible for legal secretarial duties to the HR Manager, including filing, summarizing, and heavy calendaring duties. Tracked and tabulated statute of limitations, drafted attorney liens and interpleaders. Drafted case withdrawal correspondence.