Experience

Empereon Marketing

• Telecommunications
• 100 - 200 Employee

• Inbound Sales Representative

  • Jan 2016 - Present



Fry’s Food Stores

• Cashier

  • Apr 2015 - Oct 2015

  complete customer’s purchase order, process payments, address and resolve customer concerns. complete customer’s purchase order, process payments, address and resolve customer concerns.



Turn-Key Technical Solutions

• United States
• Oil and Gas
• 1 - 100 Employee

• Customer Service Rep

  • Feb 2014 - Jun 2014

  answer incoming phone calls, complete customer requests, process payments, address and resolve customer concerns, maintain communication between management and clients, complete outbound sales and account follow-up calls. answer incoming phone calls, complete customer requests, process payments, address and resolve customer concerns, maintain communication between management and clients, complete outbound sales and account follow-up calls.



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Account Manager II

  • Oct 2010 - Jul 2013

  answer incoming phone calls, process payments, answer customer inquiries, address and resolve customer concerns. Escalate and transfer calls as needed. answer incoming phone calls, process payments, answer customer inquiries, address and resolve customer concerns. Escalate and transfer calls as needed.



AST Trust Company

• United States
• Financial Services
• 1 - 100 Employee

• Office Assistant

  • Aug 2005 - Mar 2008

  answer multi-line phone system, maintain relationships with employees of all levels, process incoming and outgoing payments, process and distribute incoming/outgoing mail, Interview, hire, train and supervise staff. Maintain meeting schedule and arrange food and lodging for out of state staff, order office and kitchen supplies. answer multi-line phone system, maintain relationships with employees of all levels, process incoming and outgoing payments, process and distribute incoming/outgoing mail, Interview, hire, train and supervise staff. Maintain meeting schedule and arrange food and lodging for out of state staff, order office and kitchen supplies.