Laura Garofalo
Account Manager at 10to8 Appointment Scheduling- Claim this Profile
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Experience
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Account Manager
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Jan 2021 - Aug 2023
London, England, United Kingdom Helping businesses simplify and automate their appointment scheduling processes. - SMB to Enterprise companies - Global territory - Focus on US/UK Healthcare, Education, HR and Financial services verticals - Working on upsells and renewals of existing customers by finding new use cases within their businesses. - Helping customers increase their ROI by having regular reviews. - consistently hitting quarterly targets and improve retention.
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Senior Business Development Manager
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Jul 2020 - Jan 2021
London, England Metropolitan Area 10to8 is an all-in-one cloud based Appointment Scheduling and Online Booking software solution trusted by over 50,000 businesses worldwide. Automate your workflows, rid your business of wasted time and costly no-shows. - Inbound Lead management (relationship building, qualification and nurturing) - Account Upgrade Management - BDR role management and training - Cadence building - Consistently hitting monthly and quarterly targets
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Introhive
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Canada
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Software Development
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100 - 200 Employee
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Business Development Specialist
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Aug 2019 - Feb 2020
London, United Kingdom Focused on UKI Tech and Telco and Italian territory expansion -Created pipeline for new verticals -Planned and managed events to increase revenue and logo acquisition across EMEA -Worked together with the Marketing team to create new content for TMT industry
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Elastic
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United States
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Services for Renewable Energy
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1 - 100 Employee
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Sales Development Representative
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May 2018 - Jul 2019
London, United Kingdom -Business development for the EMEA market focusing on the UK, Italy, Greece, Turkey, UAE and Africa -Working alongside Sales Directors to help them nurture and guide open source users into a commercial subscription -Mentoring and training new starters in the SDR role -Extending trial licenses to allow users to properly evaluate our offerings -Increase the number of upsell opportunities and renewals, and drive them -Assisting the Marketing team to plan and manage… Show more -Business development for the EMEA market focusing on the UK, Italy, Greece, Turkey, UAE and Africa -Working alongside Sales Directors to help them nurture and guide open source users into a commercial subscription -Mentoring and training new starters in the SDR role -Extending trial licenses to allow users to properly evaluate our offerings -Increase the number of upsell opportunities and renewals, and drive them -Assisting the Marketing team to plan and manage events -Working with training team to upsell training courses -Working with partners and customer success management to increase sales and improve customer relationships Show less
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iGROUP Innovative Group
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Italy
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Business Consulting and Services
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1 - 100 Employee
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Junior Consultant
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Oct 2017 - Apr 2018
Rome Area, Italy Project Management GDPR compliance for IT and Retail industries
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City Wonders
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Ireland
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Travel Arrangements
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100 - 200 Employee
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Guide Officer Intern
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Feb 2016 - Aug 2017
Rome Area, Italy Human Resource Sales Social Media Marketing
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Education
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Università di Roma Tor Vergata
Master of Business Administration (MBA), Business Administration, Mangement -
Ipag Business School
Master of Business Administration (MBA), International Finance, international management and International Supply Chain Management -
LUISS Guido Carli University
Bachelor's degree, Economics and business