Senior Sales Director

• Nov 2020 - Present

Consult with prospective residents about the benefits of living in an Independent Senior Living Community. Respond to inquires and utilize Sherpa CRM to maintain relationships through appropriate follow-up activities. Develop and maintain relationships with local and national referral agencies. Generate new inquires from targeted referral sources within the local community. Nurture relationships through outside networking and marketing events. Collaborate with Sales Team and Executive Director to forecast move-ins and strategize on efforts to meet sales and occupancy goals. Plan and execute large and small-scale marketing events to attract new residents and encourage renewals of existing residents. Develop plans for creative follow-ups with prospects. Conduct community tours and engage other departments to showcase the vision of active adult living. Work with onsite health providers to educate prospects and residents about services available to age-in-place and enhance their community experience. Maintain relationships with competitors and continuously monitor market trends. Show less

Yoga Teacher

• Aug 2013 - Present

Available to provide onsite yoga programs for your employees or children's yoga programs. Also available for private or small group instruction for adults as well as opportunities to teach / sub in studio settings. See resume for background and skills. Available to provide onsite yoga programs for your employees or children's yoga programs. Also available for private or small group instruction for adults as well as opportunities to teach / sub in studio settings. See resume for background and skills.

Sales & Marketing Coordinator

• Jan 2018 - Apr 2019

Consulted with perspective CCRC residents through community tours, phone calls and follow-up activities. Actively engaged in business development marketing activities with industry professionals and referral sources. Utilized Microsoft Dynamics 365 CRM to keep detailed notes, track activities, manage work flow and run reports. Managed waitlist of 150+ potential future residents, engaged depositors in community activities through regular correspondence, including letters, emails, phone calls and visits. Planned small and large scale events to build relationships and generate referrals. Worked closely with contracted public relations firm and corporate marketing team to ensure success of launching new website, videos, photo shoots as well as coordinate Speaker Series and other large scale events. Collaborated with other departments to create successful sales events and worked closely with home office creative team to produce advertising and marketing materials. Managed inventory and ordered collateral and promotional products for the community. Collected data for competitive market analysis, studied and built relationships with competitors in market. Delivered exemplary customer services using Forbes Travel Guide customer service hospitality training techniques. Participated in company run consultive selling training programs. Show less

New Patient Coordinator

• Apr 2003 - May 2006

Reviewed treatment plans and payment options, filed insurance, general office duties, accounts receivable, patient scheduling, panoramic x-rays Reviewed treatment plans and payment options, filed insurance, general office duties, accounts receivable, patient scheduling, panoramic x-rays

Assistant Property Manager / Leasing Agent

• Sep 2000 - Aug 2002

Accounts Payable and Receivable, Leasing, Collections, Resident Retention, Event Planning, Community Marketing Accounts Payable and Receivable, Leasing, Collections, Resident Retention, Event Planning, Community Marketing

Food Server

• Jan 1998 - Jun 2000