Experience

Medik8

• United Kingdom
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Senior Education Manager

  • May 2019 - Present



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Spa Training & Education Consultant: Decleor & CARITA

  • Jan 2014 - Apr 2019

  Spa & Salon educator for the Decleor & CARITA Education Team. The primary function was to ensure beauty experts are trained to the highest standard in performing all treatments, product knowledge and selling techniques whilst developing and evaluating their ability to represent the brand. A key role was to maximise on Return on Investment from Education with strategic offering of training programmes to meet all business needs. A key part of the role was to build brand relationships, often as the first point of contact with the Spa and Salon Partners. Laura regularly supported business development initiatives and assist in acquiring new accounts. Laura is skin obsessed and fascinated by all things beauty related. Show less



DECLEOR and CARITA

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Decleor & CARITA Account Manager

  • Feb 2011 - Jan 2014

  Managed one full time Beauty Sales Consultant and mentored 15 therapists. Responsible for the performance and output of two teams of therapists to ensure they each exceeded their product sales targets and achieved growth in their treatment turnover. Apportioned time between the two teams to ensure they each met their full potential, and were motivated and educated within their respective roles. Analysed sales and business trends from both brands on a monthly basis and reported results and a development plan to Champneys and Brand HQ. Show less



M LAB

• Harrods

• Account Manager

  • Jun 2008 - Jan 2011

  Managed the M LAB team of 8 therapists and retail staff to meet their sales targets. Created work rotas for the team and supported the Business Manager with payroll, commission, staff reviews and development. Assisted in everyday counter duties including increasing revenue and brand awareness, stock organisation, alongside performing facial treatments to Harrods clientele. Supported the Business Manager with Press Releases and PR matters promoting the brand. Reported daily sales figures to the M LAB Head Office in Connecticut, USA and prepared written weekly and monthly business reports. Organized regular promotions in line with Harrods internationally acclaimed reputation. Show less



Watford Football Club

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Coporate Hospitality & Sales Representative

  • May 2006 - Jun 2008

  Provided individual support to corporate VIP and celebrity attendees at major events. Promoted the Corporate Boxes to companies to encourage them to advertise their business through their association with the football club. Supported Head Office reception function. Provided individual support to corporate VIP and celebrity attendees at major events. Promoted the Corporate Boxes to companies to encourage them to advertise their business through their association with the football club. Supported Head Office reception function.