Laura Fong

Data Cleansing Assistant at Insider Media
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Contact Information
us****@****om
(386) 825-5501
Location
Manchester, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Media Production
    • 1 - 100 Employee
    • Data Cleansing Assistant
      • Sep 2021 - Present

      Part of the Membership Marketing Team, updating the annual ‘Top 500 Regional Businesses’ database. Thorough and accurate research of business information, and using telephone outreach to confirm business contact details and inputting them into the database. Included completion of a high volume of calls on a daily basis, and required effective time management to achieve targets and KPIs for the project. Part of the Membership Marketing Team, updating the annual ‘Top 500 Regional Businesses’ database. Thorough and accurate research of business information, and using telephone outreach to confirm business contact details and inputting them into the database. Included completion of a high volume of calls on a daily basis, and required effective time management to achieve targets and KPIs for the project.

  • ThinkMint.co
    • Manchester, England, United Kingdom
    • Account Executive
      • Jun 2020 - Sep 2021

      Part of a small team at a start-up talent and brand management consultancy. Client brand and sponsorship outreach; administration of client contract agreements; managed and oversaw execution of partnership deliverables. Talent and brand scouting for prospective clients to widen the scope of the company roster, and to suit new and/or proposed business opportunities. Produced creative campaigns, where I: pitched ideas; developed multi-channel strategies; presented campaign proposals to brand partners; and handled the execution of campaigns with talents and brands. Show less

    • Sweden
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Cash Office / Administrator
      • Oct 2018 - Jun 2021

      Managed all administration and back office, whilst also part of the managerial team where I independently supervised the shop floor and team of 25> staff members. Supported the Store Manager with analytical input of store figures, in terms of sales and costs. Analysed store KPIs and communicated them in daily team meetings Oversaw all monetary accounts (banking; petty cash; daily account reconciliation, verification and corrections), and investigated all cash differences and followed them up with management and loss prevention. Performed routine health and safety, and security checks in-line with company policy, legalisation and GDPR, to ensure the store exceeded audit result expectations. I improved the store audit score by 30% within my first 6 weeks, and implemented new routines in order to better future performances. Handled and resolved customer complaints professionally to ensure customer satisfaction. Trained employees on customer service, store routines, health and safety. Interviewed applications for job vacancies, and conducted annual reviews with staff. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Supervisor
      • Jan 2018 - Oct 2018

    • United Kingdom
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Senior Sales
      • Jun 2016 - Dec 2017

  • The British Red Cross
    • Nottingham, England, United Kingdom
    • Teaching Volunteer
      • May 2016 - Jun 2016

      Taught English to refugees, where I could appreciate the value of nonverbal communication and further developed my cross-cultural interpersonal communication skills Taught English to refugees, where I could appreciate the value of nonverbal communication and further developed my cross-cultural interpersonal communication skills

    • Media Intern
      • 2014 - 2014

Education

  • University of Nottingham
    Master of Arts - MA, Critical Theory and Cultural Studies
    2016 - 2017
  • University of Nottingham
    Bachelor of Arts - BA, International Media and Communications
    2013 - 2016
  • University of Nottingham
    University of Nottingham Language Centre, Mandarin

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