Laura Farrell

Customer Advocate at Carvana
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Location
Troy, New York, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Advocate
      • Mar 2021 - Present

      Load and unload vehicles on hauler trucks Discuss and sign legal DMV documents with costumers Communicate with customers on a daily basis about their vehicle and issues that might arise about titling & registrations Load and unload vehicles on hauler trucks Discuss and sign legal DMV documents with costumers Communicate with customers on a daily basis about their vehicle and issues that might arise about titling & registrations

    • Automotive
    • 1 - 100 Employee
    • Billing Specialist
      • Sep 2018 - Mar 2021

      Stock in every new, used, certified pre-owned, and auction purchased vehicle into Depaula’s system, as well as the company’s website, using vehicle invoices Prepare and legalize paperwork for all vehicle purchases Receiving and making phone calls to customers, banks, and other dealerships to solve any issues that may arise Taking inventory on all cars, MSO’s and vehicle titles every beginning of each month Stock in every new, used, certified pre-owned, and auction purchased vehicle into Depaula’s system, as well as the company’s website, using vehicle invoices Prepare and legalize paperwork for all vehicle purchases Receiving and making phone calls to customers, banks, and other dealerships to solve any issues that may arise Taking inventory on all cars, MSO’s and vehicle titles every beginning of each month

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Jul 2015 - May 2019

      Knowledge of the menu Fast, accurate, and friendly service Communication skills, ability to handle complaints Money handling and exchanging Ability to cater to large groups of customers simultaneously Knowledge of the menu Fast, accurate, and friendly service Communication skills, ability to handle complaints Money handling and exchanging Ability to cater to large groups of customers simultaneously

    • United States
    • Education Management
    • 400 - 500 Employee
    • Teacher
      • Jan 2018 - Jun 2018

      Create and teach a curriculum to students using common core Discipline children with positive reinforcement Maintain a safe, healthy, fun environment for the children Keep track of cognitive developments for each child Create and teach a curriculum to students using common core Discipline children with positive reinforcement Maintain a safe, healthy, fun environment for the children Keep track of cognitive developments for each child

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Home Care Aide
      • Jan 2017 - Dec 2017

      Cooking meals, light house-keeping tasks Helping with mobility Transporting senior citizens to/from doctors offices, appointments, stores, etc. Compassion and care Cooking meals, light house-keeping tasks Helping with mobility Transporting senior citizens to/from doctors offices, appointments, stores, etc. Compassion and care

Education

  • Hudson Valley Community College
    Associate's degree, Digital Communication and Media/Multimedia
    2015 - 2017

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