Experience

FULHAM FOOTBALL CLUB FOUNDATION

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Health Development Officer

  • Nov 2019 - Present



The Kia Oval - Surrey County Cricket Club

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Hospitality Coordinator

  • Mar 2019 - Oct 2019

  Worked on the Cricket World Cup 2019 and The Ashes Series 2019 to coordinate and deliver just under £12m worth of hospitality sales. Allocated, sorted and sent over 20,000 hospitality tickets throughout the season.Proficient on CRM systems including Delphi/Salesforce, Zkipster and also Ticketmaster.Created and managed multiple internal and external stakeholder relationships.Customer service match day responsibilities as well as being the main point of contact for all agency and event operations queries.Administrative support for the Corporate Sales Team. Shaped and took ownership over this brand new role.



Camp Glide

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• Assistant Manager

  • Sep 2017 - Mar 2019

  Dealing with bookings and registration detailsManaging customer complaints via email, telephone, and face-to-faceIn charge of child collection authorisationsSecondary team leadPlanning and leading activities

• Glide Rangers Playworker

  • Oct 2016 - Sep 2017

  Experience working with children aged 4-12. Food hygiene trained.Creating fun and interesting activities for children.Leadership, mediation, and mentoring skills.



Gatwick Flyers Trampoline Club

• UKCC Level 1 Trampoline Gymnastics Coach

  • Sep 2011 - Jul 2017

  Coaching recreational and competitive trampolining to the ages of 2+. Working with a large team of coaches to implement safe and enjoyable training sessions.Teaching skills to people of all abilities. Mentoring new/aspiring coaches.Working with gymnasts with abilities outside of my qualified skill range to gain experience (supervised by an HPC). Coaching recreational and competitive trampolining to the ages of 2+. Working with a large team of coaches to implement safe and enjoyable training sessions.Teaching skills to people of all abilities. Mentoring new/aspiring coaches.Working with gymnasts with abilities outside of my qualified skill range to gain experience (supervised by an HPC).



The Station Pub

• Bar Staff

  • Sep 2016 - Nov 2016

  Experience working with customers.Changing barrels.Being sole bartender in charge. Till trained and experience handling money.Face to face and telephone communication.Experience waiting tables. Experience working with customers.Changing barrels.Being sole bartender in charge. Till trained and experience handling money.Face to face and telephone communication.Experience waiting tables.



Twizzlers Trampoline & Gymnastics Club

• UKCC Level 1 Trampoline Gymnastics Coach

  • Aug 2016 - Nov 2016

  Coaching competitive gymnasts between the ages of 6-16.Working with a team of coaches to implement effective training. Pushing further than my qualification skill range to gain experience (supervised by a UKCC Level 3 trampoline coach). Coaching competitive gymnasts between the ages of 6-16.Working with a team of coaches to implement effective training. Pushing further than my qualification skill range to gain experience (supervised by a UKCC Level 3 trampoline coach).



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2014 - Jan 2015

  Providing a high level of customer service. Face to face and telephone communications. Experience handling cash and till trained. Providing a high level of customer service. Face to face and telephone communications. Experience handling cash and till trained.