Experience

Energy Safe Victoria

• Australia
• Government Administration
• 100 - 200 Employee

• System Support Officer

  • Jun 2022 - Present



Clinton Institute

• Australia
• Technical and Vocational Training
• 1 - 100 Employee

• Administration Assistant

  • Mar 2021 - Jun 2022

  Provide a high level of customer service to answer calls and emails in a pleasant and professional manner. Data Management - Able to use student management system and familiar with the, AVETMISS, and the online enrolment system. Assessing the enrolment application of students. Administering the processing of re/enrolments. Assisting the process of paying course fees. Maintaining student information in the database. Assisting with student enquiries and general enquiries. Liaising with senior management. Receiving and processing applications for deferring, suspending, or cancelling enrolment. Participating in the orientation process. Responsible for the preparation of administration files. Preparing and disseminating a report on enrolments on a monthly basis. Contacting students with information related to the orientation program, academic progress, attendance, and others. Ensuring conformance to all audit requirements and ensuring students’ documents, files etc are compliant. Adhering to all policies, procedures and business ethics codes and ensure that they are communicated and implemented. Process student application, selection, and enrolment in accordance with the Institute’s policy and in compliance with CRICOS Standards. Monitor and improve international student administration operations, maintaining satisfactory standards. Ensure students are enrolled, and their records are maintained, in SMS and Learner Management System (LMS) and PRISMS. Show less