Experience

Aptem
• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee
• Product Operations Associate

  • Aug 2023 - Present
• Data Specialist (Product)

  • Sep 2022 - Mar 2023

  Worked with the Product team to help develop qualifications and apprenticeship standards for customers. Helped complete data scraping tasks, digitise organisation systems of several user journeys, as well as organise and clean up company data. Worked with the Product team to help develop qualifications and apprenticeship standards for customers. Helped complete data scraping tasks, digitise organisation systems of several user journeys, as well as organise and clean up company data.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista/Assistant Manager

  • May 2019 - Oct 2019

  Achieved Barista Certification and supervised associates in their roles. Provided quality customer service, managed cash registers and credit card transactions. Prioritised fulfilling food and drink orders in a timely manner and creating a positive customer experience. Achieved Barista Certification and supervised associates in their roles. Provided quality customer service, managed cash registers and credit card transactions. Prioritised fulfilling food and drink orders in a timely manner and creating a positive customer experience.