Laura Dougall
Case Manager at Cheshire Money Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Natalie Briggs
Laura is a hard-working and enthusiastic individual who provides fantastic customer service, aiming to exceed expectations at all times.
Natalie Briggs
Laura is a hard-working and enthusiastic individual who provides fantastic customer service, aiming to exceed expectations at all times.
Natalie Briggs
Laura is a hard-working and enthusiastic individual who provides fantastic customer service, aiming to exceed expectations at all times.
Natalie Briggs
Laura is a hard-working and enthusiastic individual who provides fantastic customer service, aiming to exceed expectations at all times.
0
/5.0 / Based on 0 ratingsFilter reviews by:
Experience
-
Cheshire Money Group
-
United Kingdom
-
Banking
-
1 - 100 Employee
-
Case Manager
-
Mar 2022 - Present
-
-
-
Exclusive Finance UK Ltd
-
Financial Services
-
1 - 100 Employee
-
Case Manager
-
Feb 2018 - Sep 2022
-
-
-
Exclusive Mortgages Limited
-
United Kingdom
-
Financial Services
-
Administrator
-
Oct 2013 - Jul 2014
Successful local company specialising in packaging Mortgages, secured loans and bridging finance. Initially employed as a part time processor and insurance compliance. • Sage Act – Electronic record keeping and client contact management • Electronic and paper filing • Customer service for general public dealing with enquiries and applications. • Liaising with Mortgage providers, Banks and solicitors on a daily basis. • Producing quotes and processing of Life and Mortgage insurance policy submissions
-
-
-
-
Administrator
-
Oct 2010 - Mar 2013
A small and busy company with various business revenues including websites and retail customers within the sport, health and fitness industry. Initially employed as a part time administrator my role then developed into a more full time role with greater responsibility. A decline in sales forced redundancies. • Sage Line 50 accounts – Sales Ledger & Reporting • Electronic and paper filing • Website stock management and order processing • Customer service for general public dealing with complaints or concerns regarding all products • Retail customer contact for all orders and enquirers to delivery of product and after care • Liaising with on the road Reps and fulfilling all requirements from information on all products and availability to setting up accounts • Ensuring stock availability based on a 6 week production schedule • Covering other roles within the company due to illness or holiday
-
-
-
-
Office Manager
-
Jun 2007 - Jul 2010
This company had grown rapidly literally overnight and had no procedures or structures in place so it was a blank canvass with a massive backlog of paperwork. I set up all the administrative processes and successfully ran the office on a day to day basis. Sadly the company went into liquidation when the recession took its toll on the construction industry.. • Sage Line 50 accounts – Sales and Purchase Ledger. • Electronic and paper filing. • Invoicing & banking. • CIS administration & payroll for 40 sub contractors. • VAT Returns and assisting the accountants in Year End paperwork
-
-
-
Surestart Childrens Centre
-
United Kingdom
-
1 - 100 Employee
-
Administrator
-
May 2009 - May 2010
Maternity cover position within a team of dedicated Administrators in this government initiative, providing care and support for parents with children under 5 years old. • Developing good relations with the target market, providing them with support and information. • Providing administrative support to the professional bodies, for example Social Workers and Family Support Officers. • Cash handling and financial administration. • Producing information leaflets/posters/booklets for the services that the Centre provided and courses that were available. • Total confidentiality regarding sensitive information
-
-
-
-
Personal Assistant
-
Sep 2000 - May 2007
Working for one of the UK’s leading Sports Agents in the Football sector, I assisted in the day to dayneeds and expectations of the country’s highest profile footballer and his partner. This was a verychallenging and involved job that required total dedication day and night. • Total confidentiality regarding sensitive and personal information of our prestigious clients. • Execution of contracts including Playing and Commercial. • Global travel arrangements and security. • Diary management. • Running of the clients household, utilities, security, personal engagements and insurances, vehicle maintenance and insurance. • Liaising with the media and PR companies. • Assisting in preparation of financial information for investment and for personal use. • Overseeing the management of fan mail. • Maintaining relationships with nominated charities and Commercial partners. • Liaising with senior executives within the football industry. • Ensuring that we adhered to the rules and regulations of the Football Association. • Electronic and paper filing of personal and professional paperwork. • Maintaining filing system of all media related articles involving the client and his family.
-
-
-
KRONOS INTERNATIONAL INC.
-
Germany
-
Chemical Manufacturing
-
100 - 200 Employee
-
Sales Administrator
-
Apr 1998 - Aug 2000
Working as part of a small team within the chemical industry producing and distributing Titanium Dioxide, from sales enquiry to delivery of the product. • Order processing and general administration. • Logistics • Communications with production plants • Stock Control • Customer service Working as part of a small team within the chemical industry producing and distributing Titanium Dioxide, from sales enquiry to delivery of the product. • Order processing and general administration. • Logistics • Communications with production plants • Stock Control • Customer service
-
-
Education
-
Mid Cheshire College
Bachelor of Technology (BTech), Photography -
Knutsford County High SChool
High School