Laura Dougalas, CFSP

E-Commerce Marketing Assistant at ThinOptics
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Jacksonville, US

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Bio

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Credentials

  • CFSP
    North American Association of Food Equipment Manufacturers (NAFEM)
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • E-Commerce Marketing Assistant
      • Oct 2021 - Present

      Online Catalog Management and Marketing Copywriter. Online Catalog Management and Marketing Copywriter.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Content Team Lead
      • Jun 2019 - Sep 2021

      Point of contact for 52 Vendor Accounts in US, Canada and UK. Develop and maintain great client relationships. Ability to meet deadlines, using multiple software programs (CRM, PIM, Microsoft Office 356, TEAMS). Delegate work when necessary.

    • Content Specialist
      • Nov 2016 - Jun 2019

      Update, edit, and maintain product entries in subscription Commercial Foodservice Equipment Catalog. Inspect Vendor-Supplied spec sheets, and other media assets to confirm written entries. Configure options and accessories with pricing.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Catering Sales Coordinator
      • Feb 2012 - May 2015

      B2B Sales, Production, Set-Up & Delivery of high volume off-site catering, while maintaining great client relationships with excellent service and follow up. Consistently surpassed monthly sales goals B2B Sales, Production, Set-Up & Delivery of high volume off-site catering, while maintaining great client relationships with excellent service and follow up. Consistently surpassed monthly sales goals

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Restaurant Manager
      • Aug 2010 - Feb 2012

      On the floor management of brand new service-driven, chef-quality, quick service concept, with exemplary guest service and quality control. On the floor management of brand new service-driven, chef-quality, quick service concept, with exemplary guest service and quality control.

    • United States
    • Hospitality
    • Director Of Food And Beverage
      • May 2009 - May 2010

      Direction of all service operations for an upscale three-meal restaurant and four banquet rooms. In this role, I lowered operating costs, created promotions utilizing website, emails and flyers. Hired, trained, and managed F&B staff at this all suites hotel. Direction of all service operations for an upscale three-meal restaurant and four banquet rooms. In this role, I lowered operating costs, created promotions utilizing website, emails and flyers. Hired, trained, and managed F&B staff at this all suites hotel.

    • Interim Manager
      • Jul 2007 - Aug 2007

      Six week contract as Maitre d’ / Floor Manager for lunch and dinner service at a luxury hotel restaurant located two blocks from the White House; where I supervised an international staff of servers and kitchen personnel while providing superior guest service to a VIP District clientele. Six week contract as Maitre d’ / Floor Manager for lunch and dinner service at a luxury hotel restaurant located two blocks from the White House; where I supervised an international staff of servers and kitchen personnel while providing superior guest service to a VIP District clientele.

    • Interim Food & Beverage Outlets Manager
      • Aug 2006 - May 2007

      Contract assignment to lead the night operations of four F & B Outlets (Restaurant, Lounge, Room Service and Mini Bar) in Center City Philadelphia; where I provided on the floor quality control by handling guests' requests and staff concerns in compliance with Sofitel Luxury Standards. Contract assignment to lead the night operations of four F & B Outlets (Restaurant, Lounge, Room Service and Mini Bar) in Center City Philadelphia; where I provided on the floor quality control by handling guests' requests and staff concerns in compliance with Sofitel Luxury Standards.

Education

  • Palomar College
    Associate of Arts - AA, Radio and Television
    -
  • University of Pittsburgh
    General Studies
    -

Community

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