Experience

Hannon Travel
• Ireland
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Corporate Travel Consultant

  • May 2023 - Present


Club Travel Limited

• Ireland
• Airlines and Aviation
• 1 - 100 Employee

• Senior Business Travel Consultant

  • Dec 2010 - Mar 2023

  Look after corporate accounts.Give advice on their travel needs including flights,hotels and accomodation.Reissuing BSP tickets. Working Provide excellent service to my clients to ensure repeat business while meetingSLA’s. Look after corporate accounts.Give advice on their travel needs including flights,hotels and accomodation.Reissuing BSP tickets. Working Provide excellent service to my clients to ensure repeat business while meetingSLA’s.



Topclass travel carlow

• Senior Travel Consultant

  • Jun 2008 - Nov 2009

  Sold a wide range of products which included flights,car hire,accomodation,travel insurance and ski holidays.Advised clients on best options to meet their holiday requirements. Built a good rapport with my regular clients and agents. Provided excellent customer services,such as providing advice and helping clients with their queries. Sold a wide range of products which included flights,car hire,accomodation,travel insurance and ski holidays.Advised clients on best options to meet their holiday requirements. Built a good rapport with my regular clients and agents. Provided excellent customer services,such as providing advice and helping clients with their queries.



Travel Care Bray

• Senior Travel Consultant

  • Dec 2005 - Jun 2008

  Sold a wide range of holidays to clients including shorthaul,longhaul and tailormades. Provided excellent customer services to all my clients.Gave excellent advice on their travel needs. Also looked after corporate accounts travel needs. Sold a wide range of holidays to clients including shorthaul,longhaul and tailormades. Provided excellent customer services to all my clients.Gave excellent advice on their travel needs. Also looked after corporate accounts travel needs.



Greystones travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • May 2005 - Dec 2005

  Sold a wide range of holidays to clients including shorthaul,longhaul,tailormades and ski holidays. Provided excellent customer services. Sold a wide range of holidays to clients including shorthaul,longhaul,tailormades and ski holidays. Provided excellent customer services.



Topflight Holidays

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • Jun 2003 - Apr 2005

  Sold a wide range of products which included flights, car hire accommodation, travel insurance and Ski Holidays. Advised clients on best options to meet their holiday requirements. Built a good rapport with my regular clients and agents. Provided excellent customer services, such as providing advice and helping clients with queries. Answered email queries on a daily basis. Was sent on trips to Italy, France, Andorra and Portugal to inspect accommodation that we sold to ensure standards were of the highest. Show less



Ebookers.ie

• Deputy Team Lead

  • Aug 2002 - May 2003

  Managed the authorisation process for my team of 10 agents.Checked bookings for accuracy prior to arranging payment.Monitored my teams performance daily going by sales reports issued every morning.Motivated my team through regular communication and team meetings.Opening and locking up of the office.Liaised with airlines if there was a problem with a fare for example ticketing deadline, or a passenger at the airport with no tickets. I would try and negotiate a solution to the problem Show less

• Senior Travel Consultant

  • Jun 2000 - Aug 2002

  Was selected to go to our office in Delhi in India to train our new recruits for a month.Won a trip to Australia and Hong Kong for being one of the top sellers of the company.Sold a wide range of products to the UK market which included flights, car hire accommodation, travel insurance and tours.Advised clients on best options to meet their holiday requirements.Built a good rapport with my regular clients.Promoted and arranged travel insurance for clients.Provided excellent customer services, such as providing advice and helping clients with queries.Exceeded my monthly targets consistently by up to 40% of minimum targets set each month Show less