Laura Culliton

Work Comp Adjuster at TFI International Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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5.0

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Sylvia Rodriguez

Laura managed workers' compensations claims in our office for nine years for multiple jurisdictions. She has excellent written and verbal communication skills, is extremely organized, can work independently, and is able to follow through to ensure that the job gets done. During her tenure Laura gained experience with auto claims, certificate of insurances, and litigation discovery. Laura would add value for any company. I recommend her for any endeavor she chooses to pursue.

Tiffany Hensley

I've worked in the industry for nearly 20 years and Laura is by far one of the best risk management representatives I've worked with. Her and her colleagues completely revamped an existing program, and significantly improved the employer's rates. In the first year of doing business with them, our combined efforts resulted in a rebate of $179,000 in past premiums, and a projected savings of over $299,000 for future years, in one jurisdiction! That was just the start. Laura and her team worked diligently to implement a strong transitional work program, as well as put several strategies in place to prevent injuries by focusing on safety practices and better training for new hires. Laura and her team saved their company millions over the years by identifying holes in their existing program and shifting their focus to injury prevention. This is one of the greatest success stories I've had the pleasure of being part of and Laura was a key player in this transformation. Laura is adaptable, insightful, and she has the experience and determination to be an asset to any team.

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Experience

    • Canada
    • Transportation/Trucking/Railroad
    • 200 - 300 Employee
    • Work Comp Adjuster
      • Nov 2021 - Present

    • Risk Management & Claims Lead
      • Jan 2012 - Sep 2021

      Risk Management & Claims Lead• Lowered the company’s Experience Modification Rate (EMR) from 2.14 to 1.49 in the state of Ohio.• Handle claims consistent with the companies policies, procedures and best practices and also in accordance with any statutory, regulatory and ethics requirements in multi-state jurisdictions.• Document and communicate all claim activity timely and effectively in a manner which supports the outcome of the claim file• Interact extensively with various parties involved in the claim process including the injured worker, MCO, TPA and medical providers.• Professionally represent the organization• Exercise proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim• Handled claims in NH, MA, NJ, ME, IN, IL, OH, MI, IA, and KY.

    • Office Manager
      • May 2005 - Nov 2011

      Sunset Funeral Home & Cemetery, Minneapolis, MN 5/2005 – 11/2011Office Manager• Supervision of Assistant Administrators• Cemetery Contract Entry• Deliveries/Cemetery Trust Reconciliations• Cemetery/Funeral Cash Receipts Entry/Accounts Receivables/Payables• Weekly Reports/SOX controls• Interment Procedures including interment verification and blind checks• Timekeeper/Payroll Entry• HR E-scanner/New Hire paperwork processing Sunset Funeral Home & Cemetery, Minneapolis, MN 5/2005 – 11/2011Office Manager• Supervision of Assistant Administrators• Cemetery Contract Entry• Deliveries/Cemetery Trust Reconciliations• Cemetery/Funeral Cash Receipts Entry/Accounts Receivables/Payables• Weekly Reports/SOX controls• Interment Procedures including interment verification and blind checks• Timekeeper/Payroll Entry• HR E-scanner/New Hire paperwork processing

    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2003 - Apr 2005

      North American Membership Group (NAMG), Minnetonka, MN 7/2003 – 5/2005Customer Service Representative• Resolve customer problems during initial inquiries via phone and/or correspondence• Retained memberships by offering a variety of options• Increased company profits by up-selling daily specials North American Membership Group (NAMG), Minnetonka, MN 7/2003 – 5/2005Customer Service Representative• Resolve customer problems during initial inquiries via phone and/or correspondence• Retained memberships by offering a variety of options• Increased company profits by up-selling daily specials

Education

  • St. Cloud State University
    General Studies
    1996 - 1998

Community

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