Experience

Bunzl plc

• United Kingdom
• Wholesale
• 200 - 300 Employee

• Sales Administrator

  • Oct 2006 - Present

  Process orders for customers regionally and nationally by telephone, fax or e mail Liaise regularly with various different suppliers regarding prices, deliveries and stock availability Resolve various delivery and invoice queries from customers Produce quotes for new and existing customers, follow up the quotes via telephone and email, and amend if necessary in order to win the business Liaise with suppliers and customers to produce and approve artwork for branded clothing Produce weekly in house reports and spreadsheets for customers detailing delivery times, back orders, stock levels and expected delivery dates Maintain stock levels of bespoke items for certain customers as required Work on the trade counter when required serving customers, replenishing stock, picking orders Carry out secretarial duties as required for my Field Sales Manager such as making appointments, typing letters, etc. Show less



Barratt Homes

• United Kingdom
• Construction
• 700 & Above Employee

• Customer Care Administrator

  • Jun 2003 - Sep 2006

  Liaised with customers to try to resolve problems and queries with their new homes following legal completion Co-ordinated appointments with site staff and in house maintenance team to carry out minor repairs and produced work orders Raised requests for the original sub contractors to carry out repairs as needed and produced detailed work orders Arranged for a Customer Care Manager to view the property if necessary, and also attended sometimes to assist with snagging lists Programmed major remedial works, and arranged alternative accommodation for residents where necessary Ordered materials as requested by site staff Logged and monitored weekly invoices for repairs I arranged Created and maintained spreadsheets for completion schedules and warranty periods Sent welcome letters to all new home owners using mail merge Made follow up welcome telephone calls to all new home owners Undertook various secretarial and administrative duties for office and site based Customer Care Managers including arranging appointments and typing letters. Show less



Beale & Dobie

• Maldon

• Compleations Administrator

  • Oct 1999 - Dec 2002

  This was a traded endowment company and I was responsible for completing the assignment of a policy from the company who issued it to the new owner Obtained the necessary paperwork before issuing a Deed of Assignment to the new owner once a sales consultant had contracted a policy Dealt with various life offices, IFA’s and customers in order to complete the absolute assignment Also worked in the purchase administration department, reception and post room This was a traded endowment company and I was responsible for completing the assignment of a policy from the company who issued it to the new owner Obtained the necessary paperwork before issuing a Deed of Assignment to the new owner once a sales consultant had contracted a policy Dealt with various life offices, IFA’s and customers in order to complete the absolute assignment Also worked in the purchase administration department, reception and post room