Experience

Southgate Global

• United Kingdom
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Project Coordinator

  • Apr 2021 - Present



Accurate Data Services

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Operational Team Leader

  • Jan 2020 - Apr 2021

  Provided leadership to a small research team, distributed tasks and balanced internal and external demands. Delivered projects in line with SLA's. Managed the office calendar, reported sickness and was responsible for escalations. Prepared and assisted with delivery of client presentations. Supported with strategy creation and process improvement, raised invoices, updated reports and systems, delivered monthly operational board reports.

• Automated Research Leader

  • Nov 2019 - Jan 2020

  Maintained an excellent understanding of data screening processes, ensuring input data was correctly formatted and that results are returned to client specific standards, meeting tight turnaround times and adhering to GDPR rules. Provided support and training to others carrying out automated research and assisted senior colleagues with collating and presenting MI to support progress reviews, sales and process improvement.

• Apprentice

  • Apr 2018 - Oct 2019

  Used databases to conduct investigative research to locate Next of Kin or legal representatives for deceased individuals. General administrative duties included post, filing, customer service, data presentation.



Ruth Everard

• Cambridge, England, United Kingdom

• Personal Assistant

  • Sep 2017 - Apr 2018



The Co-Operative Food

• United Kingdom
• Retail
• 400 - 500 Employee

• Customer Service Assistant

  • Jun 2016 - Jul 2017