Laura Bota
Head of Quality and Operational Excellence at Amici Procurement Solutions- Claim this Profile
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English Full professional proficiency
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French Full professional proficiency
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Italian Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Roxana Telescu
I have worked with Laura for over 10 years and she never ceases to impress me. I am always in awe when listening to Laura engage her audience, adapting her message to more technical savvy teams, or customers looking at certain features or colleagues wanting to know how things work. Her trainings are always the most captivating and the ones everyone in our business enjoys the most. She has a strong technical understanding of how tools work, the features and why they're there, always specifically interesting to me as she knows our market and compares to other tools from competitors. She brings value through her insight and experience. Laura as a leader was well respected by her team, often being the person they turned to when we had to find an answer. She is solution oriented, always looking to find the best way forward often taking on the hard tasks herself. She is not afraid to roll up her sleeves and do the work, leading by example and making hard projects look easy. Trustworthy, getting things done before you even think she has had the chance to read your request, I wholeheartedly recommend Laura.
Juan Gil Fernández de Sanmamed
Laura was the first person I met in the localization industry and the one who introduced me to many of the new concepts and technologies. And she's today for me a go to person to learn new things and test new ideas. I've seen over the last years how she is a real asset to any team. I believe that's because, on top of her vast knowledge, she always has a well-structured approach to any initiative she undertakes; she is always keen to reach into new areas and learn new technologies; and, last but not least, she has that tenacity that allows her to finish everything she starts. She is also a pleasure to work with for everyone around her.
Roxana Telescu
I have worked with Laura for over 10 years and she never ceases to impress me. I am always in awe when listening to Laura engage her audience, adapting her message to more technical savvy teams, or customers looking at certain features or colleagues wanting to know how things work. Her trainings are always the most captivating and the ones everyone in our business enjoys the most. She has a strong technical understanding of how tools work, the features and why they're there, always specifically interesting to me as she knows our market and compares to other tools from competitors. She brings value through her insight and experience. Laura as a leader was well respected by her team, often being the person they turned to when we had to find an answer. She is solution oriented, always looking to find the best way forward often taking on the hard tasks herself. She is not afraid to roll up her sleeves and do the work, leading by example and making hard projects look easy. Trustworthy, getting things done before you even think she has had the chance to read your request, I wholeheartedly recommend Laura.
Juan Gil Fernández de Sanmamed
Laura was the first person I met in the localization industry and the one who introduced me to many of the new concepts and technologies. And she's today for me a go to person to learn new things and test new ideas. I've seen over the last years how she is a real asset to any team. I believe that's because, on top of her vast knowledge, she always has a well-structured approach to any initiative she undertakes; she is always keen to reach into new areas and learn new technologies; and, last but not least, she has that tenacity that allows her to finish everything she starts. She is also a pleasure to work with for everyone around her.
Roxana Telescu
I have worked with Laura for over 10 years and she never ceases to impress me. I am always in awe when listening to Laura engage her audience, adapting her message to more technical savvy teams, or customers looking at certain features or colleagues wanting to know how things work. Her trainings are always the most captivating and the ones everyone in our business enjoys the most. She has a strong technical understanding of how tools work, the features and why they're there, always specifically interesting to me as she knows our market and compares to other tools from competitors. She brings value through her insight and experience. Laura as a leader was well respected by her team, often being the person they turned to when we had to find an answer. She is solution oriented, always looking to find the best way forward often taking on the hard tasks herself. She is not afraid to roll up her sleeves and do the work, leading by example and making hard projects look easy. Trustworthy, getting things done before you even think she has had the chance to read your request, I wholeheartedly recommend Laura.
Juan Gil Fernández de Sanmamed
Laura was the first person I met in the localization industry and the one who introduced me to many of the new concepts and technologies. And she's today for me a go to person to learn new things and test new ideas. I've seen over the last years how she is a real asset to any team. I believe that's because, on top of her vast knowledge, she always has a well-structured approach to any initiative she undertakes; she is always keen to reach into new areas and learn new technologies; and, last but not least, she has that tenacity that allows her to finish everything she starts. She is also a pleasure to work with for everyone around her.
Roxana Telescu
I have worked with Laura for over 10 years and she never ceases to impress me. I am always in awe when listening to Laura engage her audience, adapting her message to more technical savvy teams, or customers looking at certain features or colleagues wanting to know how things work. Her trainings are always the most captivating and the ones everyone in our business enjoys the most. She has a strong technical understanding of how tools work, the features and why they're there, always specifically interesting to me as she knows our market and compares to other tools from competitors. She brings value through her insight and experience. Laura as a leader was well respected by her team, often being the person they turned to when we had to find an answer. She is solution oriented, always looking to find the best way forward often taking on the hard tasks herself. She is not afraid to roll up her sleeves and do the work, leading by example and making hard projects look easy. Trustworthy, getting things done before you even think she has had the chance to read your request, I wholeheartedly recommend Laura.
Juan Gil Fernández de Sanmamed
Laura was the first person I met in the localization industry and the one who introduced me to many of the new concepts and technologies. And she's today for me a go to person to learn new things and test new ideas. I've seen over the last years how she is a real asset to any team. I believe that's because, on top of her vast knowledge, she always has a well-structured approach to any initiative she undertakes; she is always keen to reach into new areas and learn new technologies; and, last but not least, she has that tenacity that allows her to finish everything she starts. She is also a pleasure to work with for everyone around her.
Experience
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Amici Procurement Solutions
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United Kingdom
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Biotechnology Research
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1 - 100 Employee
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Head of Quality and Operational Excellence
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Feb 2023 - Present
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Unbabel
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Head of Community Development
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Jan 2022 - Feb 2023
Review and align the vendor management strategy and processes into a unified framework able to service the company's extended offering and use cases Review and align the vendor management strategy and processes into a unified framework able to service the company's extended offering and use cases
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Women in Localization
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United States
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Translation and Localization
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1 - 100 Employee
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Mentor - Localization (Volunteer Position)
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Jan 2020 - Feb 2023
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Lingo24
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United Kingdom
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Translation and Localization
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1 - 100 Employee
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Head of Special Projects
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Aug 2018 - Dec 2021
Delivered a series of strategic inter-departmental projects that improved the scalability and robustness of the company’s translation services, and delivered cost effective improvements to the bottom line.Completed a new Client/Project maturity model for the company’s top customers.Developed end to end action plans that removed non-standard activities and facilitated automation.
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Product Owner
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Aug 2012 - Dec 2021
• Owned all activities and processes related to Lingo24’s unique Computer Assisted Translation (CAT) tool.• Developed the vision and product roadmap aligned with wider business strategies & engaged stakeholders, initially whilst also working in Quality Management.• Implemented stringent quality checks long before this became an industry standard.• Collaborated with cross-functional and inter-departmental teams to develop new, and enhance existing, features.
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Head of Vendor and Quality Management
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Oct 2016 - Aug 2018
• Assessed the user experience of all clients & vendors engaging with Lingo24 and identified areas for improvement.• Drove clarity and consistency in all services and products, moving firmly towards exceeding customer expectations.• Innovated new processes and transactions to gather customer requirements and get to the root cause of issues.• Led all quality control measurements and processes & implemented new quality management criteria.
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Quality Management Representative
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Feb 2010 - Jan 2014
• Coordinated global activities and documentation to work towards ISO 9001 Quality Management System (QMS).• Managed performance against strict KPIs.
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Technical Division Manager
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Jul 2009 - Jan 2010
Managed the XTM (browser-based CAT tool) through all production stages and companywide implementation.
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Deputy Head of Projects
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Nov 2008 - Jun 2009
Coordinated and implemented cost saving strategies, managed the Project teams companywide, monitored budgets and managed all quality investigations in the event of negative customer feedback.
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(Senior) Project Manager
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Oct 2005 - Nov 2008
Managed complex high-value projects that involved difficult file formats & non-standard customer requirements.
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In-house translator
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Oct 2004 - Oct 2005
Translated technical documents including user manuals, commercial correspondence, contracts etc for clients. Translated technical documents including user manuals, commercial correspondence, contracts etc for clients.
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Education
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2000 - 2004
Universitatea de Vest din Timișoara
Translation & Interpreting, English/French
Community
