Experience

Citizens Business Bank

• United States
• Banking
• 700 & Above Employee

• AVP, Senior Loan Data Analyst

  • Apr 2023 - Present

  Ontario, California, United States

• CMD Systems Administrator

  • Jan 2019 - Apr 2023

  Ontario, California • Serve as Systems Administrator for Credit Track and CreditLens • Coordinate with core team the rollout of Electronic Loan Workflow module (interaction with vendor and developers, and internal staff) • Coordinated Pilot Testing in Inland Empire region • Rolled out Credit Track to 2 regions • Provided Virtual training to Credit Track users via RingCentral • Created procedures for users • Work on special projects as assigned • Vendor management tasks

• Sales Support Administrator

  • Jul 2017 - Jan 2019

  Ontario, california

• Information Support Officer

  • Jun 2013 - Jun 2017

  -Research, analyze and recommend solutions for the department -Design Organizational charts, Workflow charts in Visio -Prepare Project Management Office (PMO) documentation -Monitor and summarize progress of project using Microsoft Project Manager or Excel and report to Team members via SharePoint -Build and maintain working relationships with team members, vendors, and other departments involved in the projects. -Prepare Executive Summary reports for upper management… Show more -Research, analyze and recommend solutions for the department -Design Organizational charts, Workflow charts in Visio -Prepare Project Management Office (PMO) documentation -Monitor and summarize progress of project using Microsoft Project Manager or Excel and report to Team members via SharePoint -Build and maintain working relationships with team members, vendors, and other departments involved in the projects. -Prepare Executive Summary reports for upper management -Attend project meetings as required TECHNICAL SKILLS Databases: MS Access Tools: Microsoft Suite, Crystal Reports, SharePoint, Foxtrot, ITI/Fiserv reporting software, Director Windows NT/2000/XP, MSDOS

• CMD Support

  • Jun 2006 - Jun 2013

  Ontario, CA

• IT Compliance Specialist

  • May 2003 - Jun 2006

  Ontario, CA