IT Category Manager

• May 2021 - Present

Managing fast moving tenders for Maistro a procurement consultancy providing services for a variety of categories including I.T and FM Services. Clients include: Knight Frank, Coventry Building Society & Wasps Arena. St James Place Wealth Management and CBRE. Peloton and The Entain Group. Managing fast moving tenders for Maistro a procurement consultancy providing services for a variety of categories including I.T and FM Services. Clients include: Knight Frank, Coventry Building Society & Wasps Arena. St James Place Wealth Management and CBRE. Peloton and The Entain Group.

STRATEGIC SOURCING SPECIALIST

• Apr 2020 - May 2021

Accountable for the provision of Strategic and Critical contracts portfolio for ICT across Cornwall Council. Contributing to the commercial leadership for spend and the development of the commercial solutions to respond to the most significant challenges. Leading the development and delivery of category plans and sourcing strategies. Responsible for market making and shaping to develop sustainable market solutions, providing effective sourcing strategies. Contributing to the commercial performance of the ICT portfolio through the effective deployment of commercial insight, intelligence and performance. Contributing to a culture where commercial services and procurement are seen as an enabler and delivering transformation and organisational change through market leading and best practice solutions.

SENIOR PROCUREMENT SPECIALIST

• Mar 2018 - Apr 2020

Responsible for a portfolio of strategic and critical contracts to the value of £100 million per annum. Key deliverables include; Building, developing and maintain excellent relationships with senior stakeholders in the Council and the Councils supply chain. Creation of category strategies, procurement plans and commercial strategies. Working alongside key stakeholders in the business to create market development plans. Delivering tenders and providing guidance and advice to service teams on mobilization and implementation plans. Maintaining up to date procurement and supply chain knowledge, ensuring compliance with, and best practice against relevant legislation, regulations, Government and Council policies (including personnel, finance and information management) in order to secure organisational performance improvement, value for money, and increased customer satisfaction. Further responsibilities include; providing informative advice to Cornwall Council and Public Sector partners’ officers, Members, Directors, Boards and service users on the rights and obligations under all contracts within their portfolio. Leading and manage procurement programmes to deliver the outcomes of the commissioning strategy, ensuring a current awareness of all forthcoming procurement activities including new procurements and retendering/renewals of existing contracts.

SUPPLY CHAIN SPECIALIST

• Feb 2017 - Mar 2018

Proactively delivering procurement's and performance of operational and transactional categories ( Professional services and IT ) using effective and professionally recognised procurement and contract management practices and processes. This roles included supporting the business departments to improve and deliver value for money and savings derived from third party spend across the relevant budget areas. I developed collaborative working relationships, resulting in jointly developed, innovative delivery plans and commercial strategies to ensure business aspirations were fully understood and effective quality and performance monitoring standards were in place. In addition to delivering procurement's for IT hardware and software and professional services in finance and legal. Two key projects I delivered in 12 months in this role included a change to the Mail and post services saving over £120k a year and reviewing mobile phone usage and assets which saved over £10k a month in the first 6 months and a further reduction of approx. 1000 unused lines.

SERVICE MANAGER (INTERIM)

• Jun 2016 - Feb 2017

This role required me to manage the Central Print Service and the Enterprise Print Service teams to deliver documents to the business in accordance with the SLA. Establish and maintain strong supplier relationships to ensure the most cost effective service provision. Direct line management of 3 staff and 9 indirect staff. Key Objectives included: Completing a technology refresh of the CPS service – in line with the Investment Strategy objectives. Overseeing the production of documentation and processes across all environments. Overseeing and managing the relevant sections of the department’s contracts portfolio, identifying opportunities for consolidation and savings. Delivering all external print projects effectively, on time & in budget (i.e. Annual Council Tax, and General and Local Elections). Undertaking strategic analysis, including research into suppliers, markets and product and service categories, to inform and develop commercial strategy and sourcing plans.

DOCUMENT MANAGEMENT ADVISOR

• Apr 2016 - Jun 2016

DOCUMENT MANAGEMENT ADVISOR

• Jun 2014 - Mar 2016

In this role I managed the print procurement work stream from the Cornwall Council and BT Cornwall. I also set up the local and national supply chain of digital and litho printers. I was instrumental in setting up and implementing large mailings, utilising the hybrid mailing solution in the local BT Cornwall print room. Which also included managing data and templates and outputs whilst liaising very closely with the print room staff. I also documented the current state process and workflow and created the new and future states processes for the service as well as documenting the workflow process for the hybrid mailing system and web to print service on site.Standard responsibilities of this role are providing accurate quotations and schedules to clients for all project activity to brief and budget. Managing the P&L of the external printing and consumables for the print rooms. Advising clients on all mailing, document and print activity requirements and techniques. Project managing all mail campaigns from concept, data and pre-production through to delivery. .

Career Break

• May 2012 - May 2014

Career Break, during which time I took some time out and did a little part-time work with local business and renovated a property. Career Break, during which time I took some time out and did a little part-time work with local business and renovated a property.

CLIENT SERVICES ACCOUNT MANAGER

• Apr 2011 - Mar 2012

Working autonomously and as part of a team of six account managers, I was responsible for liaising with clients and project managing data services, print and production of client’s information. I was a key contributor as we developed products and processes to meet client briefs and expectations. I also worked hard to promote the Stralfors group in retaining business and promoting the clients in their specialist industries.These roles required liaison with all on-site departments, particularly IT, Estimating, Compliance, Sales and the production factory. This ensured that the requirements of the client were met according to the specific business contracts.

MARKETING SERVICES BUSINESS CONSULTANT

• Aug 2009 - Nov 2009

This was a short term contract with a UK-based company implementing an integrated management software solution for a design and advertising agency (DDB Indonesia) in Jakarta. My key role was to consult and train the account management department on using the workflow element of the management information tool. In addition to this, my previous experience allowed me to provide project management and key workflow management skills and documentation to the company covering all work streams from creative, account and project management, media and finance. I also designed and wrote the training material and booklets for the software and company.

Production Project Manager

• Mar 2001 - Jan 2004

As part of the creative services team I was responsible for managing direct mail and point of sale projects. Clients included The British Red Cross, Gala Bingo and Casino’s, Guide dogs, The Samaritans, and Chelsea Building Society. My key duties and responsibilities were developing and maintaining effective working relationships with all clients, account management teams, creative people and suppliers. I also provided accurate quotations for clients for all their agency image buying, photography, print personalisation, data processing and fulfilment. I managed external suppliers to ensure delivery of the services, to agreed budgets and schedules and negotiated prices, terms of contract, rate cards and retrospective deals with all suppliers. I was also involved in creative problem solving and looking at new formats, materials and designs to improve the production. I always aimed to exceed the clients’ requirements and expectations.

Account Ex

• 1998 - 2001