Experience

Middlesex University Dubai

• United Arab Emirates
• Higher Education
• 200 - 300 Employee

• • Jan 2018 - Present

  - To plan, organise, and supervise the Information Literacy activities of the Library.- To implement procedures for systematically cataloguing, classifying and indexing recently acquired learning materials , and maintain the quality of the cataloguing database.- Develop Library collections in all appropriate formats, and ensuring the collections are accessible and easily available to all users; liaise with academic and other staff to ensure that appropriate resources are ordered.- Assess client needs and advise them in making effective use of library resources and services; assist patrons by answering reference questions and selecting print and non-print materials. - Ensure that Library regulations and code of conduct are strictly observed; take proactive measures to address violations and apply disciplinary measures where required.- Liaise with faculty to deliver training workshops for students and, as appropriate, academic staff - Take responsibility for developing, delegating, and delivering an Information Literacy programme for students at all levels.- Participate in the development and implementation of goals, objectives, policies and priorities for library services.- Review work methods and procedures to ensure effective work flow and compliance with established policies and procedures - Prepare comprehensive and complex departmental reports by researching, summarising and analysing information from a variety of sources. - Conduct periodic surveys on library usage and satisfaction.- Develop and maintain appropriate procedure manuals. - Represent the Library to other University units and at professional meetings as required - Participate in and contribute to the work of various project groups and quality improvement teams as required.- Participate in relevant staff development activities and develop new skills and competencies to meet the changing needs of the service; assist in the training and mentoring of new staff. Show less

• • Jan 2016 - Dec 2017

  - Planned, organized and supervised the day-to-day activities of the Library.- Developed and implemented procedures for systematically cataloguing, classifying and indexing recently acquired learning materials on the Library catalogue, and maintained the quality of the cataloguing database.- Assisted patrons by answering reference questions and selecting print and non-print materials.- Ensured that Library regulations and code of conduct are strictly observed; took proactive measures to address violations and apply disciplinary measures when required. - Liaised with the academic faculty to deliver training workshops for students and, as appropriate, academic staff. - Prepared comprehensive and complex departmental reports by researching, summarising and analysing information from a variety of sources.- Conducted periodic surveys on library usage and satisfaction.- Developed and maintain appropriate procedure manuals.- Represented the Library to other University units and at professional meetings as required. - Participate in and contribute to the work of various project groups and quality improvement teams .- Participated in relevant staff development activities and developed new skills and competencies to meet the changing needs of the service.- Assisted in the training and mentoring of new staff. - Undertook any other duties commensurate with the grade of the post as requested by University management. Show less



Coventry University London Campus

• Education Administration Programs
• 1 - 100 Employee

• Information and Skills Development Specialist

  • Jun 2014 - Nov 2015

  - Responsible for developing and delivering teaching, and skills sessions on Information and Digital Literacy, via scheduled classes as part of the curriculum, and via the 'Spotlight' extra curriculum programme of workshops. - Supervised the Information Assistants on the Enquiry desk and in specialised project work. - Liaised with academic staff on learning resources and subject support ensuring that Information and Digital Literacy is embedded in the academic programmes. - Developed a range of online and traditional training, and support materials delivered via the VLE (Moodle), the student and staff portals, and other appropriate media. - Liaised with the Academic Team and other relevant staff to advise on collection management and development; ensured the library collection was relevant and up to date for reading lists and teaching requirements; and contributed to developing new services and improvements. - Provided enquiry services, 1:1 research support and Information Literacy training to academics, professional staff, undergraduate and postgraduate students - Led student and staff engagement within Library and Learning Skills team by promoting and managing the 'Skills Award'; contributed to the Library and Learning Skills Business Plan through implementing and managing projects such as 'Plagiarism Prevention' repository. - Carried out inductions, orientation and refresher activities for staff and students. - Steered and coordinated the Library and Learning Skills involvement in Programme Consultative Committees, and participated in other internal and external committees and working groups. Show less



University of Greenwich

• United Kingdom
• Higher Education
• 700 & Above Employee

• Assistant Librarian

  • Aug 2013 - Jun 2014

  - Performed issue and enquiry desk duties; the issue and return of library materials, answering enquiries and cash handling. - Delivered basic Information Literacy training sessions on Online Public Access Catalogue usage, the use of print and electronic information resources, and other library resources. - Supervised the Circulation Assistants and Student Shelvers. - Provided roaming support for library patrons. - Delivered informed and structured tours of the library. - Administered the weekly banking and cash deposits. - Ordered and processed books, ebooks and series for the library collection. - Administrated serials and periodicals, checking in and invoices. - Performed basic cataloguing and preservation duties within the University of Greenwich archive. - Assisted with the day-to-day operations of services and space, including opening and closing procedures, maintained patron-conduct regulations, and kept the space in good order through regular tidying, shelving and filing. - Completed inter-site loans, reservations and document supply requests. Show less



BBC

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• • May 2011 - Aug 2013

  - Provided records management support for both paper and electronic documents; conducted surveys and deposited archival material to appropriate repositories.- Catalogued and classified BBC electronic and hardcopy asset in line with agreed standards and schemas. - Provided tailored archival management and access training to Broadcast Media industry staff at different levels and from varied professional areas.- Responded to enquiries regarding BBC archive assets, records management policy, best practice, and retention.- Provided advice on the management of shared drive structures, Freedom of Information requests and Data Protection Act.- Supervised Broadcast Media Coordinators in the Taxonomy project, managed work-experience candidates and external volunteers in everyday and specialist project work. - Produced and agreed procedures and guidelines with the BBC Trust Unit and Radio 4 Production Teams. Contributed to the development of the Archive and support functions in line with Media Management and customer needs and/or changes in business processes withinBBC Information and Archives.- Carried out routine monitoring of folder structures, documented issues and liaised with key contacts as appropriate to resolve issues identified. - Customer liaison with the Trust Unit, Taxonomy team and Radio Four as Information & Archives representative.- Completed information audits and file appraisals. Show less

• • Mar 2010 - May 2011

  - Catalogued, classified and documented material according to agreed professional standards and policies using the BBC Infax database.- Provided staff induction training to new colleagues, and training to current Information & Archives staff on archive systems research, metadata production, and radio and TV production paperwork systems.- Monitored the delivery of metadata and production information by each BBC division and reported issues of non-delivery and noncompliance.- Researched BBC programmes, BBC output and archive material using BBC internal resources, databases and web resources.- Selected material and information for retention in Information & Archives' holdings according to agreed policies and guidelines. Show less



ITV

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Scripted Rights Administrator

  • Aug 2009 - Mar 2010

  - Researched, interpreted, advised, and made decisions on programme exploitation. - Maintained and updated programme information and facilitated flow of rights information into the departments within company deadlines. - I had responsibility for ascertaining accurate clearances and calculation cost for secondary exploitation. - Provided an efficient and effective support service to ensure that the Rights Service Level Agreement was achieved. - Provided staff training on PARIS rights management database and work procedures, and induction training to new colleagues. - Updated and maintained programme rights records in the PARIS database system and the physical programme files. Show less



The Manchester Metropolitan University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Senior Library Assistant

  • Sep 2008 - Aug 2009

  - Maintained the enquiry service desk; provided 1:1, small group research support and basic Information Literacy training to academics, undergraduate and postgraduate students. - Assisted with day-to-day operations of services and space, including opening and closing procedures and keeping the space in good order through regular tidying, shelving and filing. - Dealt with requests for, and made available, information in different formats. - Customer service duties. - Maintained and updated TALIS (library management system) records. - Updated online reading lists. Show less



North West Academic Libraries Consortium (NoWAL)

• Manchester, United Kingdom

• Support Assistant

  • Dec 2005 - Aug 2009

  - Provided administrative support and coordination of; NoWAL staff development and training programmes, events, and conferences; consortial contract monitoring; and NoWAL online resources and the archive. - Processed delegate course bookings and enquiries. - Coordinated and arranged events across the 15 consortium HE member institutions. - Created marketing materials and maintained the marketing contacts database. - Administered NoWAL accounts, invoices and purchase orders. - Collated statistics and produced reports including borrowing statistics and tendering monitoring data. - Updated and maintained the currency of the website. - Managed online database subscriptions Show less