Experience

Egan, Field & Nowak, Inc.

• United States
• Civil Engineering
• 1 - 100 Employee

• Administrative Office Manager

  • Jun 2022 - Present

  • Oversee and support all administrative duties in the office and ensure that office is operating smoothly. This includes identifying opportunities for process and office management improvements, and design and implement new systems. • Conducts monthly Invoicing and processes payroll when needed. • Assist with Project setups and modifications in Ajera • Processing Payment transactions when needed. • Provides other administrative support as necessary, including scheduling group meetings, maintaining calendars, bookings, doing research, and creating reports and putting together field books. • Initiates and coordinates goals, deadlines, and projects for designated departments when needed. • Partners with controller to maintain office policies, HR functions as necessary • Manage relationships/contracts with vendors, service providers, and landlord. • Ensure security, integrity, and confidentiality of data. • Actively leads and plans the execution of company events. • Determines current trends, areas of improvement and provide a review to ownership to act on. • Works with Attorney to initiate Mechanical Liens when needed. • Monitors and manages AR/collection process on delinquent projects. Show less



Aaron Ferguson Law

• United States
• 1 - 100 Employee

• Legal Assistant and Lead Trainer

  • Feb 2020 - Jun 2022

  • Create, organize, and maintain up-to-date and Personal Injury legal files. • Facilitate the administration of legal proceedings by communicating orally with attorneys, and clients; schedule meetings, maintain calendars. • Prepare meeting materials. • Photocopy and assemble legal documents and exhibits; compose routine correspondence. • Responsible to file Arbitration Petition when needed. • Served as a translator for client meetings, mediations etc • Record accurate and relevant information while conducting case evaluations. • Perform other duties as assigned, including, but not limited to, faxing, scanning, copying, drafting emails, texts, letters both in english and spanish. • Requested medical records when needed. • Interacting with other legal staff, attorneys, insurance adjusters, medical staff, qualified rehabilitation counselors (QRCs), court staff, and other personnel in a professional manner. • Engaged in frequent client contact, including occasional client intake. • Help create systems for follow-up to ensure that action items were completed, and timelines were met. • Attends client meetings as requested by attorney; accepts and returns client telephone calls and correspondence, relaying information approved by attorney. • Help prepare settlement distribution paperwork and work closely with bookkeeper to ensure payments were issued to clients and providers. • Responsible but not limited to issue Subro letters lien letters, Medicare Interest Letters etc. • Answer multi-line phone system, record messages, route calls to appropriate staff and ran errands when necessary. • Connect clients with outside resources such as Immigration Legal help, MA Assistance, Food Support etc. • Responsible to train all new personal and provide feedback to management. • Responsible to follow up with new staff to see if there was any additional training needed. • Served as back up for front desk staff, translator or as an intake specialist. Show less



Harkraft, Inc.

• Building Materials
• 1 - 100 Employee

• Receptionist

  • Feb 2019 - Jan 2020

  • Assisted with estimating, communicating directly with subs, job superintendents and homeowners. • Was responsible to enter new customer data and forms to company files and CRM and Microsoft GP. • Accurately maintained install schedules to 20+ national builders by using their software. • Procure electronic and paper copies of site plans, blueprints, and product selections. • Assist in maintaining construction projects in software by: Uploading plans and specifications, uploading budgets, creating contracts and change orders. • Create final documents and reports from drafts or notes. • Accurately prepares, receives, sorts, copies, faxes, files, retrieves, and distributes Company and/or client correspondence, project documents and reports as needed. This may include proposals, presentation materials, and a variety of other documents. • Maintains organization of assigned conference rooms and ensure supplies are available as needed. Schedules conference rooms as requested. • Updates and prints conference room calendars as needed. • Accurately and confidentially maintains Company records and other sensitive business and client data and intellectual property. • Provides a variety of mail support by receiving, sorting, and distributing incoming mail and packages. Prepares outgoing mail and packages including pick-up and • tracking as needed. Arranges for couriers when needed. • Answer all incoming calls. • Keep showroom clean and presentable for prospects. • Receive and apply payments from customers. • Help schedule install and measure dates. Show less



Montu Staffing Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Branch Manager

  • Aug 2015 - Nov 2019

  • Manage, hire, and process employees through Avionte- Staffing software, develop relationships with new prospects and existing customers to ensure business flow. On call 24/7 for clients with ASAP Client orders • Manage and train all new recruiters. • Communicate with other offices with job statuses and new client changes. Facilitated confidential discussions between candidates and clients. • Utilized tracking system, used for personal candidate information and interview feedback. • Managed company's recruitment social media strategy for employer branding purposes across multiple outlets, including Facebook, indeed producing awareness in less than a year. • Worked on career site overhaul to increase engagement and usability. Conducted phone screens to gather candidate information including availability, compensation expectations, technical skills, team fit. • Conducted various background checks on new hires including, Everify, Assurint Background checks and Kari Koskinen Background check act. • Handled unsatisfied client in a professional manner when scheduled employees would be a no call now show by finding a replacement in a short period of time. • Processed payroll and time verification when needed. • Issued business proposals to new prospects and negotiated current contracts to generate larger profit. • Hosted Job Fairs and open houses in attempts to get new hires. • Called clients on overdue invoices and offered payment plans to get them current. • Provide directions and explanations regarding the use of facilities and work scheduled shifts. • Coordinated Apartment techs with different property management companies to make sure work orders and after hour emergencies were covered. • Responsible to hit monthly goals set by company. • My Branch was top in sales 2016 and 2018 that generated over 2 million 2018. • Responsible to run two different branches while managing a group of internal staff and overseeing 100 Temps. Show less


Marshall Manufacturing Company
• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Manufacturing Assembler

  • Feb 2013 - Jun 2015

A & A Millwork Inc.
• United States
• Wholesale Building Materials
• Administrative Assistant

  • Nov 2011 - Oct 2012

Cantina #1
• United States
• Restaurants
• 1 - 100 Employee
• Administrative Assistant

  • Nov 2010 - May 2011

Bureau of Collections and Recovery
• Financial Assistant

  • May 2007 - Apr 2011