Experience

Villa Restaurant Group

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant General Manager

  • Sep 2018 - Present

  Neptune, NJ Restaurant General Manager and head of a multi-unit dining establishment. Providing inspiring leadership to motivate my team to work harder and more effectively while developing strategies to reduce cost and increase sales within the company. Duties include creating a comprehensive business plan that considers the market, local competitors, sales revenue and expenses. Analyzing our budget to find and price inventory, review our current pricing and then adjust purchasing strategies if… Show more Restaurant General Manager and head of a multi-unit dining establishment. Providing inspiring leadership to motivate my team to work harder and more effectively while developing strategies to reduce cost and increase sales within the company. Duties include creating a comprehensive business plan that considers the market, local competitors, sales revenue and expenses. Analyzing our budget to find and price inventory, review our current pricing and then adjust purchasing strategies if needed. Control operations by devloping effective policies and creating high standards. Preparing an accurate portrayal of the restaurants finances including payroll and food costs. Follow all health codes and food handling requirements, maintaining food safety certifications while modeling these practices to employees. Devloping strategies to entice customers, including marketing plans, advertising campaigns and community outreach programs. Creating innovative solutions that use technology and social media to engage customers beyond what has already been done to ensure an even more productive establishment. Build and supervise a team of employees that communicate effectively in order to create the ultimate guest experience. Lead the Restaurants to achieve new and greater goals to stand above the industries competition. Show less



Don Pablo's

• Restaurants

• Restaurant Manager

  • Jun 2017 - Sep 2018

  Restaurt Manager that coordinated daily Front of House and Back of House operations while delivering superior service and customer service satisfaction. Controlled operational costs and identified measures to reduce waste. Trained new and current employees on customer service practices. Implemented policies and protocols to maintain future Restaurant operations. Promoted the brand in local community and recommended ways to reach a broader audience. (discounts and social media ads) Lead by… Show more Restaurt Manager that coordinated daily Front of House and Back of House operations while delivering superior service and customer service satisfaction. Controlled operational costs and identified measures to reduce waste. Trained new and current employees on customer service practices. Implemented policies and protocols to maintain future Restaurant operations. Promoted the brand in local community and recommended ways to reach a broader audience. (discounts and social media ads) Lead by example to motivate staff during even the busiest of shifts, that successfully created amazing guest experiences, and return customers. Show less



Perkins Restaurant & Bakery

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Jun 2015 - Jun 2017

  Responsible for managing the daily operations of the Restaurant that included the selection, development and performance management of employees. Oversaw the inventory and ordering of food and supplies. Optimized profit and ensured guest satisfaction.



IHOP

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Apr 2014 - Jun 2015

  Shift Manager that developed and maintained a FOH staff who provided professional and hospitable services, while adherent to health codes. (Servsafe certified) Increased sales through building relationships with customers and ensuring quality meals were served. Assisted management with scheduling, voids, and assigning FOH duties.