Securities & Compliance Project Manager

• Sep 2016 - Present

Specializing in Compliance auditing (SOX, GDPR, SOC II), and Business Operations enhancements.

Voice-over Talent

• 2010 - Present

In-house talent for marketing and training videos on http://www.limelight.com/ and proprietary UIs. - Control Portal Demo- SSUI training video- Orchestrate Video Demo- Orchestrate Content Delivery Demo- Orchestrate Performance Demo- Internal Sales training videos- Orchestrate Cloud Storage Demo

Advanced Services Delivery Manager

• Jan 2014 - Sep 2016

Responsible for the organizational aspects of the Advanced Services Team, a premium level service for high revenue accounts. Technical Account/Project Manager to ensure customer solutions are maintained to the highest level as well as overseeing the deliverables for new developments, projects, and products.

Digital Media Account Rep

• Jun 2007 - Jan 2014

Key Achievements- Contribute to Limelight’s revenue growth by recognizing and developing opportunities within an assigned group of existing customers. - Develop and maintain a trusted working relationship with clients, and meet on a regular basis to review clients’ current needs and future initiatives.- Provide assistance with Customer's technical issues- Create account plans that match Limelight’s strengths and strategies within clients’ current requirements and vision. Present solutions via marketing proposals that demonstrate the synergy between Limelight’s products, services and client needs.- Forecast quarterly and monthly revenues based on customer metrics and knowledge of client strategies. Show less

Client Relationship Manager

• Mar 2004 - Jun 2007

Key Achievements: - Fostered strong business relationships as the liaison in an eCommerce company with Fortune 500 clients - Define, track, interpret and present metrics to measure and improve the success of the client’s solution. - Responsible for developing marketing campaigns and creative content based on customer requirements. - Gather, analyze data and develop fact-based recommendations; ability to provide insight on site performance. - Communicate across internal departments on a daily basis (EDI, Fulfillment, Storefront, Development, Customer Service, and Order Management). - Worked closely with in-house Developers and Ops Engineers to onboard new front-end customers - Collected customer requirements for site look & feel, shopping cart, navigation and product selection. - Scheduled launch dates with development team - Monitored initial cutover from staging to production during midnight push - Ongoing meetings to discuss site performance and transaction metrics as well as cosmetic changes and upcoming marketing campaigns. Show less

Office Manager

• 1997 - 2002

Internship

• 2001 - 2001

Emmy Award winning, NYC based casting director for Film, TV, Theatre, Internet and Gaming Emmy Award winning, NYC based casting director for Film, TV, Theatre, Internet and Gaming