Laura Angélica Hernández Sil
Guest Service Agent at Hilton Frankfurt Airport- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Certificado para el curso Fundamentos de administración estratégica
edXMar, 2022- Nov, 2024 -
Diplomado "Comercio Exterior: Gestión de la Exportación con Incertidumbre Global"
Universidad Anáhuac MéxicoJun, 2020- Nov, 2024 -
IELTS Academic Nivel C1
Cambridge Assessment EnglishApr, 2022- Nov, 2024 -
IELTS Academic 7.5 Nivel C1
Cambridge Assessment EnglishJul, 2019- Nov, 2024
Experience
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Hilton Frankfurt Airport
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Jun 2023 - Present
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Bratus Consultores
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Mexico
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International Trade and Development
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1 - 100 Employee
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Asociate
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Jan 2020 - Sep 2022
Agenda management; coordination of meetings; follow-up calls; writing, updating and compilation of information for reports or presentations. Organization of seminars, B2B meetings and trade missions Agenda management; coordination of meetings; follow-up calls; writing, updating and compilation of information for reports or presentations. Organization of seminars, B2B meetings and trade missions
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Consejo Empresarial Mexicano de Comercio Exterior Inversión y Tecnología
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Mexico
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Consumer Services
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1 - 100 Employee
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Manager for the Latin America and Caribbean section
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Jul 2021 - Aug 2022
Promotion of the business for the companies that are partners of COMCE Relationship building with the companies affiliated to the Council, national and international counterparts of the private sector. Work closely with the institutions of the federal, state and local governments of the Mexican Republic, as well as the international organizations of the region. Monitoring of the activities corresponding to the Regional Business Councils of the Section the most important is the Business Council of the Pacific Alliance. Make posts for social media, of all relevant events where the section participated. Show less
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Project Manager Events
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Jan 2019 - Mar 2020
Planning, execution and operation of pavilions in trade fairs for the participation of Mexican companies. Personal project that I started more than a year ago and since, we have took Mexican companies to the events: - Sial China 2019, Shanghai, China. 6 Mexican companies in the event where M’export built the only Mexican pavilion. - ISM 2020, Cologne, Germany.5 Mexican companies. Planning, execution and operation of pavilions in trade fairs for the participation of Mexican companies. Personal project that I started more than a year ago and since, we have took Mexican companies to the events: - Sial China 2019, Shanghai, China. 6 Mexican companies in the event where M’export built the only Mexican pavilion. - ISM 2020, Cologne, Germany.5 Mexican companies.
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Promexico
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Mexico
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Government Relations Services
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100 - 200 Employee
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Deputy Director of International Events
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Jun 2015 - Dec 2018
Project Manager: Coordinate, manage and implement the Mexican pavilions in trade fairs as well as promotional events in order to promote the exports of Mexican products and services. Oversee the hiring of the required goods and services for the effective development of the assigned events, such as space rental, customs clearance services, installation and dismantling of the Pavilions, among others. Among the most important events in which i participated are: Sial Paris 2016, Paris, France with 34 Mexican companies in 440 m 2; Anuga 2017, Cologne, Germany with 32 Mexican companies in 381 m 2; Foodex 2017, Chiba, Japan with 20 Mexican companies in 180 m 2 and Hannover Messe 2018, Hannover, Germany. 7 pavilions in 2486 m 2 . I was in charghe of the Startups (15 companies) and Energy (4 companies and 7 institutions) pavilions. Show less
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Assistant to the Executive Director of Institutional Events.
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Aug 2014 - Jun 2015
Reception and follow-up of event requested by the different areas of ProMéxico; financialresources request process and support to the National and International events area; generation, updating and compilation of deliverable information such as monthly area reports, daily activity reports and information requests; management of the agenda for the Executive Director of Institutional Events.
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Consultant- Promoter
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Apr 2014 - Jul 2014
Provide remote consultancy at the call center of ProMéxico; give information on the support and services that ProMéxico operated, as well as on foreign trade; operate campaigns promotinginstitutional services and / or events.
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Sirius Agencia Aduanal
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Wholesale Import and Export
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1 - 100 Employee
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Customs Broker.Traffic and customer service coordinator.
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2013 - 2014
Documentary review for import and export, preparation for customs clearance, including capture of the request and feedback with the client on the status of their shipments. Documentary review for import and export, preparation for customs clearance, including capture of the request and feedback with the client on the status of their shipments.
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Education
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Hochschule Mainz - University of Applied Sciences
Master's degree, International Business -
Faculta de Ciencias Politicas y Sociales, UNAM
Relaciones Internacionales