Laura Imperato

Vendite in showroom at RG Showroom
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Spagnolo Limited working proficiency
  • Italiano Native or bilingual proficiency
  • Francese Elementary proficiency

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Experience

    • Italy
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Vendite in showroom
      • Apr 2023 - Present

  • AC9
    • Milano, Lombardia, Italia
    • Account manager
      • Jun 2022 - Nov 2022

      -Time management and multitasking skills in order to handle multiple tasks and clients at once - Building strong client relationships to maintain old business and acquire new customers - Collecting and analyzing data concerning consumer behavior to understand changing needs - Strong customer service and interpersonal skills for dealing with different types of customers and clients - Communicating with clients to ensure that all of their needs are understood and addressed - Follow the process of confirming, payment and shipment of the goods. - Conducting showroom sales appointments - Strong organizational skills and attention to detail - Follow the communication in anticipation of the fashion shows, maintaining a relationship with the customer and acquiring new contacts Show less

    • Italy
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Showroom seller
      • May 2022 - Jun 2022

      - Conducting showroom sales appointments -Help uploading/updating and sending the seasonal sales documents during the campaign - Conducting showroom sales appointments - Overseeing seasonal order process from chasing, processing, checking, and confirmation - Showroom and samples management - Conducting showroom sales appointments -Help uploading/updating and sending the seasonal sales documents during the campaign - Conducting showroom sales appointments - Overseeing seasonal order process from chasing, processing, checking, and confirmation - Showroom and samples management

    • United Kingdom
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Executive Sales Associate
      • Feb 2022 - Mar 2022

      - Diary management and market preparation - Help uploading/updating and sending the seasonal sales documents duringthe campaign- Conducting showroom sales appointments- Overseeing seasonal order process from chasing, processing, checking, and confirmation- Help checking final order bookings and sending out order confirmations to customer- Showroom and samples management

    • Junior Sales Executive
      • Jan 2022 - Jan 2022

      - Diary management and market preparation - Help uploading/updating and sending the seasonal sales documents duringthe campaign- Conducting showroom sales appointments- Overseeing seasonal order process from chasing, processing, checking, and confirmation- Help checking final order bookings and sending out order confirmations to customer- Showroom and samples management

    • Italy
    • Retail Luxury Goods and Jewelry
    • 300 - 400 Employee
    • Data Entry - Showroom assistant
      • Dec 2021 - Dec 2021

      -Support the Team during markets (before, during and after the appointments). -Enter and update customer orders. -Support the Team during markets (before, during and after the appointments). -Enter and update customer orders.

    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Client Advisor
      • Jun 2021 - Sep 2021

      - New customers and assets acquisition - Marketing strategies developement sale goals achievement - Boutique set up following VM guidelines - Rota scheduling and till management - Marketplace management (Farfetch, Intramirror, Cettire) - Order fulfillment - New customers and assets acquisition - Marketing strategies developement sale goals achievement - Boutique set up following VM guidelines - Rota scheduling and till management - Marketplace management (Farfetch, Intramirror, Cettire) - Order fulfillment

    • Sweden
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Junior visual merchandiser
      • Sep 2018 - May 2021

      - Planning display and store set up in order to maximize sales, following brand guidelines - Offering an engaging customer experience - Working closely and offering guidelines to the staff in order to maintain the right set up- KPI analysis

    • Sales advisor
      • Oct 2017 - Sep 2018

      - Provides excellent customer service- Stocks and replenishment of the sales floor- Knowledge about display guidelines and visual standards- Serves customers on the tills, reports and handles all required transactions- Assists in training new sales advisors- Communicates professionally with all team members within the store

    • United Kingdom
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Advisor
      • Sep 2015 - Sep 2017

      - Provides excellent customer service - Stocks and replenishment of the sales floor - Knowledge about display guidelines and visual standards - Serves customers on the tills, reports and handles all required transactions - Assists in training new sales advisors - Communicates professionally with all team members within the store - Provides excellent customer service - Stocks and replenishment of the sales floor - Knowledge about display guidelines and visual standards - Serves customers on the tills, reports and handles all required transactions - Assists in training new sales advisors - Communicates professionally with all team members within the store

    • Italy
    • Utilities
    • 100 - 200 Employee
    • Client Services
      • Feb 2015 - Jul 2015

      Assistenza Clienti, Problem Solving Assistenza Clienti, Problem Solving

    • Assistente showroom
      • Jul 2013 - Feb 2014

      Affiancamento alla vendita Gestione e styling delle indossatrici Organizzazione dei campionari Visual merchandising dei brand presenti in showroom (Radà, Space Style Concept, Attic&Barn, Momoní, An Italian Theory..) Inserimento ordini Assistenza al cliente nel processo di scelta del prodotto Analisi vendite: sell-in e sell-out Assistenza post vendita Affiancamento alla vendita Gestione e styling delle indossatrici Organizzazione dei campionari Visual merchandising dei brand presenti in showroom (Radà, Space Style Concept, Attic&Barn, Momoní, An Italian Theory..) Inserimento ordini Assistenza al cliente nel processo di scelta del prodotto Analisi vendite: sell-in e sell-out Assistenza post vendita

    • Italy
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Sales Agent
      • Sep 2012 - Sep 2012

      Venditrice per il brand di calzature Ph 5.5 presso la fiera internazionale White Show in Milano Venditrice per il brand di calzature Ph 5.5 presso la fiera internazionale White Show in Milano

  • SpazioDi Showroom
    • Bitonto, Puglia, Italia
    • Assistente showroom
      • Nov 2010 - Mar 2012

      Affiancamento alla vendita Gestione e styling delle indossatrici Organizzazione dei campionari Visual merchandising dei brand presenti in showroom (Radà, Space Style Concept, Attic&Barn, Momoní, An Italian Theory..) Inserimento ordini Assistenza al cliente nel processo di scelta del prodotto Analisi vendite: sell-in e sell-out Assistenza post vendita Affiancamento alla vendita Gestione e styling delle indossatrici Organizzazione dei campionari Visual merchandising dei brand presenti in showroom (Radà, Space Style Concept, Attic&Barn, Momoní, An Italian Theory..) Inserimento ordini Assistenza al cliente nel processo di scelta del prodotto Analisi vendite: sell-in e sell-out Assistenza post vendita

  • Heineken
    • Italia
    • Promoter
      • Jun 2011 - Aug 2011

      Promoter per il tour nazionale di promozione della bevanda strongbowgold "Golden Experience Tour" Promoter per il tour nazionale di promozione della bevanda strongbowgold "Golden Experience Tour"

Education

  • NABA _ Nuova Accademia di Belle Arti Milano
    Fashion & marketing, Corso breve in Fashion & Marketing
    2013 - 2013
  • European Language School
    diploma, liceo linguistico
    2005 - 2010
  • Scuola civica arte & messaggio
    Corso breve in Visual merchandising
    2012 - 2013

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