Experience

SORETRAC SA FRANCE

• France
• Wholesale
• 1 - 100 Employee

• Assistante commerciale trilingue

  • Sep 2015 - Present

  Gestion des commandes entrantes- interface avec les départements logistique et facturation client- suivi de gestion des stocks Éléments d’import-export Gestion SAV Gestion des commandes entrantes- interface avec les départements logistique et facturation client- suivi de gestion des stocks Éléments d’import-export Gestion SAV



London Street Institute

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Designer d’expérience utilisateur

  • Apr 2023 - Jun 2023

  Dans le cadre de la refonte d’un site existant il m’a été demandé d’analyser le parcours utilisateur et de revoir la structure de l’information ainsi que la disposition des blocs. Liste des livrables: Benchmark Ux-Benchmark inspirationel - wireframe - maquette - prototype Dans le cadre de la refonte d’un site existant il m’a été demandé d’analyser le parcours utilisateur et de revoir la structure de l’information ainsi que la disposition des blocs. Liste des livrables: Benchmark Ux-Benchmark inspirationel - wireframe - maquette - prototype



Air France

• France
• Airlines and Aviation
• 700 & Above Employee

• Guest care

  • Oct 2013 - Sep 2015

  Gestion des appels entrants- émission billets d’avion avec Amadeus- SAV- modification titres de transport- conseil clientèle -vente additionnelle Gestion des appels entrants- émission billets d’avion avec Amadeus- SAV- modification titres de transport- conseil clientèle -vente additionnelle



C.E.S.I. sas

• Como, Italia

• Administrative and Logistic secretary

  • May 2010 - Jul 2012

  In the administrative frame, as an executive secretary, I focus on supporting high-level executives, conducting research; I usually organize paperwork and electronic files, help the executive secretary in arranging meeting or travel organization for visiting partners and keeping commercial relation through phone, mail and e-mail. I’m usually asked to create spreadsheets, developing presentations or reports, composing correspondence and managing databases. I’m also in charge of the maintaining of our network with our foreigners partners, keeping them updated with monthly reports. I’m responsible of the updating of the Company’s website, composing notifications or newsletters for our customers or partners. In the Logistical frame I’m in charge of the monitoring of the goods delivery and forwarding, according to established schedules and managing the follow up of all activities of the freight forwarder. Show less



Institut Français d’études Anatoliens:

• Istanbul, Turchia

• Intern

  • Sep 2009 - Dec 2009

  stage held in Istanbul, in the project which aim was the Italian-Turkish relation monitoring, in the wider framework of the current Turkish politics analysis. Travel expenses and accommodation were covered by a grant for the Mobility of post-graduate students, offered by the Generalitat of Catalunya, obtained after qualification in a public competition. stage held in Istanbul, in the project which aim was the Italian-Turkish relation monitoring, in the wider framework of the current Turkish politics analysis. Travel expenses and accommodation were covered by a grant for the Mobility of post-graduate students, offered by the Generalitat of Catalunya, obtained after qualification in a public competition.



Universitat Rovira i Virgili

• Spain
• Higher Education
• 700 & Above Employee

• Project Manager Assistant Intern

  • Feb 2008 - Jun 2008

  During the period I figured among the interns team within the EPUF Secretariat ( Euro Permanent University Forum) coordinated by the UNESCO Chair, I had the possibility to improve coordination, organization and relation skills, by learning to work in group with scheduled time objectives, and by working to establish direct connections between the EPUF and a number of Professors from different countries of Euro-Mediterranean area, namely Arabic countries as well. During the period I figured among the interns team within the EPUF Secretariat ( Euro Permanent University Forum) coordinated by the UNESCO Chair, I had the possibility to improve coordination, organization and relation skills, by learning to work in group with scheduled time objectives, and by working to establish direct connections between the EPUF and a number of Professors from different countries of Euro-Mediterranean area, namely Arabic countries as well.