Experience

Secure Parking Corporation Sdn Bhd (Malaysia)

• Malaysia
• Facilities Services
• 1 - 100 Employee

• Business Operations Manager

  • Jul 2019 - Present

  • Serves as the Head of Division in Business Operation Department (Integral part of the Company)• Responsible of Day-to-day regional outlet operations business activities• Sustain business relationships and maximize income for the company to an agreed annual target• Building strong customer relationship to ensure customer retention• Client relationship management – building strong relationship with clients for business sustainability• Managing car park business operations to increase profitability, market share and operational efficiency under his/her assigned territory.• Ensure smooth running of the retail operations and meeting the targeted revenue objectives• Supervising the entire operations process for the new retail outlet opening and meeting the opening deadline• Direct and lead a team of over 50-80 subordinates to drive operations running in quality, cost efficient and effective manner• Conduct human capital planning to ensure car park operational efficiency• Responsible for audit control process and continuous improvement of outlet operations• Plan and conduct training for operations workforce on every quarter• Review and improve related work process and procedures



Anakku Sdn Bhd

• Malaysia
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Retail Operation Manager

  • Oct 2013 - Jul 2019

  Fully responsible for assign regional sales performance, budget planning as well as P&L and branches operational to maximize company profitability• Designed and executed business plan and sales strategy for the regional branches to achieve company’s goal.• Achieve the company's annual business goals set.• Turnover loss-making outlet to profitable outlet within 2 months.• Act as project manager to coordinate with stakeholder in setup megastore which consist more than 10,000 sqft sizes



M3 Technologies (ASIA) Berhad

• Business Development Executive

  • Jul 2011 - Sep 2013

  Key Responsibilities:• Develop business plan and sales strategy for the market that ensures attainment of company sales goal and profitability.• Prepares actions plan by individuals as well as by team for effective search of sales leads and prospects.• Assists in the development and implementation of marketing plans as needed.• Initiates and coordinates development of actions plan to penetrate new markets.• Provide timely feedback to senior management regarding project performances.• Manage and maintain good relationship with corporate clients.• Manage project timeline and ensure the it was run smooth and meet client requirements.Key Achievement• Propose mobile content service to local telco operators and genarate substantial revenue for company.• Success to sell mobile application concepts to local corporate clients.• Develop mobile application for corporate client DKSH.