LaToya Wilson
Technical Support/Data Coordinator at UJA-Federation of New York- Claim this Profile
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Bio
Rehanna Prashad
Latoya is always dedicated to achieving results. Her hard word and attention to detail speak for itself along with her amazing people skills. Latoya would be an asset to any firm being that she is such a great team player and leads by example at all times.
Tony Martinez
Latoya Wilson is a dedicated worker with great leadership skills. She always successfully follows through on all assignments given to her to completion. She is a loyal, hardworking individual who can multitask on a moment’s notice. In all Latoya is a friendly, caring, loving and community minded individual. She is a pleasure to work with.
Rehanna Prashad
Latoya is always dedicated to achieving results. Her hard word and attention to detail speak for itself along with her amazing people skills. Latoya would be an asset to any firm being that she is such a great team player and leads by example at all times.
Tony Martinez
Latoya Wilson is a dedicated worker with great leadership skills. She always successfully follows through on all assignments given to her to completion. She is a loyal, hardworking individual who can multitask on a moment’s notice. In all Latoya is a friendly, caring, loving and community minded individual. She is a pleasure to work with.
Rehanna Prashad
Latoya is always dedicated to achieving results. Her hard word and attention to detail speak for itself along with her amazing people skills. Latoya would be an asset to any firm being that she is such a great team player and leads by example at all times.
Tony Martinez
Latoya Wilson is a dedicated worker with great leadership skills. She always successfully follows through on all assignments given to her to completion. She is a loyal, hardworking individual who can multitask on a moment’s notice. In all Latoya is a friendly, caring, loving and community minded individual. She is a pleasure to work with.
Rehanna Prashad
Latoya is always dedicated to achieving results. Her hard word and attention to detail speak for itself along with her amazing people skills. Latoya would be an asset to any firm being that she is such a great team player and leads by example at all times.
Tony Martinez
Latoya Wilson is a dedicated worker with great leadership skills. She always successfully follows through on all assignments given to her to completion. She is a loyal, hardworking individual who can multitask on a moment’s notice. In all Latoya is a friendly, caring, loving and community minded individual. She is a pleasure to work with.
Credentials
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Ethics in the Age of Generative AI
LinkedInSep, 2023- Nov, 2024 -
Introduction to Artificial Intelligence
LinkedInSep, 2023- Nov, 2024 -
Generative AI: The Evolution of Thoughtful Online Search
LinkedInAug, 2023- Nov, 2024 -
What Is Generative AI?
LinkedInAug, 2023- Nov, 2024
Experience
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UJA-Federation of New York
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United States
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Fundraising
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300 - 400 Employee
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Technical Support/Data Coordinator
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Feb 2015 - Present
Manage and provide technical assistance, training and support related to computer systems, hardware, enterprise software and/or mobile devices. Provide support for on-prem and remote users. Collaborate with support team to resolve complex issues. Escalate incidents to vendors when needed. Open, update, and close tickets using a Helpdesk software. Repair and deploy workstations. Basic inventory management with the use of Helpdesk software. Prepare technical IT related documents. Manage the region's AV technologies and virtual meeting platforms. Assist with conference room setup for in-room PC or laptop connection. Implementing IT's updated protocols and best practices. Provide advice and guidance to colleagues regarding incidents.Other responsibilities:Assist with onboarding and offboarding for employees.Lead support to Administrative Assistants. Show less
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Administrative Assistant
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Feb 2011 - Feb 2015
Assisted the Associate Director, Manager, and Development Executive. Handled sensitive and confidential matters. Assisted IT with downloads when needed, attended seminars and created handouts for staff as well as held a class regarding advanced skills, and tested new software before it is available to all staff. Coordinated and assisted with seminars, fundraising and department activities. Managed and maintained a constituent database, multiple calendars, phone lists and a central filing system. Planned and prepared necessary materials for internal and external meetings. Drafted/prepared correspondence including memos, reports, emails and invitations. Assisted in following up emails.Scheduled appointments/meetings and conference calls with staff and/or donors. Processed donations, payments and event revenue. Maintained effective working relationships with colleagues, donors, and affiliated agencies. Responded to donor inquiries as appropriate. Performed general administrative duties including filing, copying, expense reports, and faxing as well as assembling mailings. Show less
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Wyandanch Community Resource Center, Town of Babylon
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United States
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Government Administration
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1 - 100 Employee
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Administrative Assistant
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Nov 2007 - Feb 2011
Throughout the years employed here I've had the ability to work cross boundaries with other deparments and held numerous positions - Administrative Assistant, Citizen Services Advocate, and Confidential Secretary. Effectively acted as a liaison between the Town of Babylon, New York State, and Suffolk County Legislative offices regarding constituents’ concerns that are outside the jurisdiction of the Town of Babylon. Administered the researching of Notice of Claims and Freedom of Information Law requests for the Town Attorney and Town Clerk. Advanced knowledge of GIS and maintenance of the Town of Babylon’s constituent database. Reported directly to the Director on matters concerning Notice of Violations including: investigating, issuing, mailings and issues escalated to the courts. Retrieved and responded to messages from the department’s voicemail. Addressed concerns of constituents via phone, email, letters or in person. Scheduled and informed the Council member of meetings and appointment deadlines and/or conflicts. Provided technical support to other secretarial/administrative staff (i.e. computer applications/software). Assisted in building a constituent database as well as special projects. Responsible for phone calls, emails, applications, and/or claims. Prepared and maintained all correspondence and files. Organized, planned, and performed any other ad-hoc tasks when needed. Received and screened phone calls directed to the Supervisor of the Town of Babylon. Trained and supervised student interns. Answered high volume of calls, filing, and mailing. Scheduled elected officials for local community events. Prepared citations and/or awards and certificates for the Supervisor and elected officials. Ordered supplies. Show less
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Education
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2007 - 2009
Farmingdale State University of New York
B.S., Business Management -
Farmingdale State College
Bachelor of Science (B.S.), Business Administration and Management, General
Community
