LaToya M. Sifford

Software Quality Assurance Engineer at Lingocard
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Birmingham, Alabama Area

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Bio

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Credentials

  • API Testing
    Careerist
    Jul, 2023
    - Oct, 2024
  • AWS Technical Essentials
    Amazon Web Services (AWS)
    Jul, 2023
    - Oct, 2024
  • SQL
    Careerist
    Jul, 2023
    - Oct, 2024
  • Software Testing and Quality Assurance
    Careerist
    Jun, 2023
    - Oct, 2024

Experience

  • Lingocard
    • United States
    • Social Networking Platforms
    • 100 - 200 Employee
    • Software Quality Assurance Engineer
      • May 2023 - Present

      ● Testing software on web and mobile devices to detect bugs and ensure the product complies with the requirements. ● Pulling and viewing Log files using UNIX and ADB commands. ● Writing and executing test cases in TestRail to detect usability issues. ● Improving customer satisfaction by raising overall product quality through functional, UI and regression testing. ● Bug logging and tracking through Jira, verifying bug fixes, and following bug statues until resolved. ● Taking part in daily Scrum meetings and informing Engineering team of findings, new defects, and bug fixes. Show less

  • Aramark
    • United States
    • Hospitality
    • 700 & Above Employee
    • Operations Manager
      • Aug 2022 - Present

      ● Oversee the day-to-day Environmental Services operations of a 3.5 million square ft. facility. ● Set and communicate quality standards with team members to ensure timely and efficient service. ● Analyze existing quality conditions and create and execute multiple solutions to streamline manual processes. ● Conduct detailed quality inspections and document deviations of requirements when service issues are identified. ● Utilize evidence-based decision making to prioritize and delegate workload. Show less

  • e-gree
    • United States
    • Legal Services
    • 1 - 100 Employee
    • Software Quality Assurance Engineer Intern
      • Feb 2023 - Apr 2023

      ● Tested software on web and mobile devices to detect bugs and ensure the product complied with the requirements. ● Pulled and viewed Log files using UNIX and ADB commands. ● Created and executed test cases in TestRail to detect usability issues. ● Improved customer satisfaction by raising overall product quality through functional, UI and regression testing. ● Tested software on web and mobile devices to detect bugs and ensure the product complied with the requirements. ● Pulled and viewed Log files using UNIX and ADB commands. ● Created and executed test cases in TestRail to detect usability issues. ● Improved customer satisfaction by raising overall product quality through functional, UI and regression testing.

  • CVS Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Operations Manager
      • Aug 2021 - Aug 2022

      ● Effectively communicated, trained, supervised, delegated, and directed activities of employees. ● Managed quality assurance programs, strategized process improvements, and monitored store compliance. ● Effectively communicated, trained, supervised, delegated, and directed activities of employees. ● Managed quality assurance programs, strategized process improvements, and monitored store compliance.

  • Octapharma Plasma, Inc.
    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Quality Assurance Supervisor
      • Jan 2019 - Jul 2021

      ● Provided advice to team members regarding donor suitability and/or product quality concerns. ● Enforced Standard Operating Procedures (SOPs) to ensure center compliance. ● Identified and documented minor and major defects and collaborated with team members to resolve issues timely. ● Created key metrics and audited processes to ensure established goals were met. ● Analyzed and interpreted QKPI tracking and trending data to anticipate problems and improve center efficiency. ● Provided advice to team members regarding donor suitability and/or product quality concerns. ● Enforced Standard Operating Procedures (SOPs) to ensure center compliance. ● Identified and documented minor and major defects and collaborated with team members to resolve issues timely. ● Created key metrics and audited processes to ensure established goals were met. ● Analyzed and interpreted QKPI tracking and trending data to anticipate problems and improve center efficiency.

Education

  • Winston-Salem State University
    Master's Degree, Healthcare Administration
  • Winston-Salem State University
    Bachelor's Degree, Healthcare Management

Community

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