Experience

LOFT Community Services

• Canada
• Mental Health Care
• 100 - 200 Employee

• Case Manager

  • Jan 2020 - Present

  ■ Provided a holistic assessment to clients through a thorough intake process ■ Referring clients to appropriate resources ■ Counseled and assisting seniors in accessing and maintaining housing ■ Prepared written and verbal reports based on the outcome of my assessment with client ■ Interacted in a positive and professional manner with volunteers, staff, and clients ■ Assisted clients with creating an action plan in order to maintain realistic goals ■ Consistently made follow-ups with clients regarding feedback and progress



COSTI Immigrant Services

• Non-profit Organizations
• 100 - 200 Employee

• Social Service Worker

  • Nov 2006 - Jan 2007

  ■ Developed and implemented programs for parents and assisted in facilitating the women’s groups ■ Advocated on clients behalf when making referrals or networking with community partners ■ Outreached for parents, youths and adults program through posting and distributing flyers ■ Conducted community outreach initiatives by verbalizing program plans and ideas with the parents ■ Linked parents to specific services they may require; supported supervisor in counseling sessions ■ Conducted initial intake to determine eligibility and level of support required and registered clients to the agency ■ Provided assistance in distribution of the food bank items to clients ■ Assisted clients in sorting out options and developed plans of action while providing necessary support and assistance ■ Planned and implemented life skills workshops including recreational activities: financial, goal settings, stress management ■ Completed weekly program reports regarding client feedback and updates