Latoya C.
Client Specialist - Team Lead Assistant at Poteet Printing Systems- Claim this Profile
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English -
Topline Score
Bio
Credentials
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First Aid CPR AED Certified
-Jul, 2016- Nov, 2024
Experience
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Poteet Printing Systems
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Client Specialist - Team Lead Assistant
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Feb 2016 - Present
Responsible for processing and managing orders within, point of contact for various high priority customer accounts, order supplies, and maintain key relationships. Keep close contact with Chief of Operations regarding clients, vendors, inventory, and team members. Generally deal with sales force and customers concerning matters that require tact and resourcefulness. Check with Accounts Receivable representative concerning credit hold status of customer when orders are received. Creates customer material information record (CMIR). Generate Invoices. Create / Process credit and debit memos. Direct incoming calls. Computer data entry. Create and understand reporting data. Obtain required approvals. Assists with receipt verification. Assists with PO and invoice verification. Receiving PO's. Light reception duties. Generates and audits consignment. Performs Consignment Billing. Runs applicable reporting for maintaining inventory. Show less
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Shutterfly Inc.
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Fort Mill, SC
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Customer service representative
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Nov 2012 - Jul 2014
Responsible for prompt and professional response to both email, phone, and chat inquiries for Shutterfly Customer Service. Trained new employees, assisted with technical inquiries, placing orders, and provided general information. Began as a seasonal employee, was one of few employees hired as a permanent based on performance. Responsible for prompt and professional response to both email, phone, and chat inquiries for Shutterfly Customer Service. Trained new employees, assisted with technical inquiries, placing orders, and provided general information. Began as a seasonal employee, was one of few employees hired as a permanent based on performance.
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Education
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2011 - 2012
King's College
Associate's degree, Business Administration and Management, General
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