Experience

Blue Hills Bank

• Personal Banker

  • Apr 2017 - Present

  Assists customers with all transactions, including the opening of all types of accounts. Assists customers with all routine and complex account servicing functions and sales of negotiable items. Processes wire transfers, stop payments, check orders. Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Opening and closing the bank.



P.A.C.E

• Program Director

  • Jun 2013 - Mar 2017

  Supervise the Afterschool and summer programming Observe and discipline students Handle paymentsField trip coordinatorMaintained a class of 15 students from 6-9



Victoria's Secret

• Operations Manager

  • Aug 2009 - Feb 2013

  Properly opening and closing the store as scheduled according to Victoria’s secret policies and proceduresMaintain floor control during shiftsDemonstrate ability to increase guest satisfactionSupervise guest service at counter and at registersCalculate receipts and processed cash transactions of up to $1000 per shiftProvide quick efficient service to guests under the supervision of the General Manager, Assistant Manager and/or Shift SupervisorEnsure a safe and clean… Properly opening and closing the store as scheduled according to Victoria’s secret policies and proceduresMaintain floor control during shiftsDemonstrate ability to increase guest satisfactionSupervise guest service at counter and at registersCalculate receipts and processed cash transactions of up to $1000 per shiftProvide quick efficient service to guests under the supervision of the General Manager, Assistant Manager and/or Shift SupervisorEnsure a safe and clean environment for Customers and other team membersPrevent accidents before they happen by identifying and correcting safety hazardsAnswer customers' questions, and provided information on procedures or policiesIssue receipts, refunds, credits, or change due to customersMake employee weekly schedule Show more Show less



Marshalls Convenience Stores

• Customer Service Representative

  • May 2006 - Feb 2008

  Answer phones Maintain Exchange, return and layaways